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Customer Care Coordinator (Trainer)

posted by: spj_bot

At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal. 

 About the role:  

Working across our three terminals in, Auckland CBD, Half Moon Bay and Waiheke, this role will appeal to someone who has a passion for training, coupled with a strong background in administration. The Customer Care Coordinator (Trainer) is responsible for leading and implementing the training program for the Customer Care Team, ensuring all team members are fully equipped to provide outstanding service.

A key part of this role is ensuring our Customer Care Team are at their best. Supporting them to unlock what true customer experience is and doing it in the safest way possible. With summer roles needed in peak season we need someone who can get the team up and running fast and to help renew energy for our seasoned team. You will need to be a whizz when it comes to quality assurance, service standards and in general unlocking the best of everyone, including the leaders of the different terminals.

Additionally, the role involves the accurate and timely implementation and scheduling of timetables, along with managing uniform distribution, and supporting the sponsorship program.

Job Skills

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Procurement Assistant

posted by: spj_bot

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.
 
As part of our growing operations, we are looking for a highly motivated Procurement Assistant to join our team in Piraeus Tower and play a key role in supporting the company’s procurement operations.

Procurement Assistant

Role Overview

The Procurement Assistant will be responsible for ensuring efficient sourcing, supplier coordination, purchase order processing, and compliance with procurement policies. This role requires strong analytical skills, negotiation abilities, and attention to detail, working closely with multiple departments to optimize the purchasing process and drive cost efficiency.

Job Skills

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Shipboard Crew Travel Agent

posted by: spj_bot

Job Summary

The Shipboard Crew Travel Agent is tasked with coordinating and managing comprehensive travel arrangements for cruise ship crew members. This role involves booking flights, accommodations, and ground transportation, ensuring alignment with crew schedules and company policies. The agent will liaise closely with the crew, Shipboard HR, and onboard hotel operations to deliver seamless travel logistics while maintaining high service standards and cost efficiency.

Responsibilities and Accountabilities

Travel Coordination

  • In coordination with Scheduling Managers and Shipboard Crew Accountants, arrange and book all travel needs for crew members, including flights, accommodations, and transportation, adhering to company policies and international visa requirements.
  • Align travel schedules with embarkation and disembarkation timelines, ensuring smooth transitions.
  • Manage last-minute travel changes or emergencies, including cancellations, delays, and rebookings.

Communication & Support

Job Skills

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Sales Concierge

posted by: spj_bot

Job Summary

The company is seeking a proactive and organized Sales Concierge to join our sales team at Crystal, a leader in luxury cruise experiences. This role focuses on assisting cruise consultants with essential administrative tasks to ensure seamless post-booking services for our guests.

Essential Job Duties

Post-Booking Support:

·       Manage and update guest records, ensuring accuracy and compliance with company standards.

·       Handle special guest requests, such as dietary preferences or excursion arrangements, in collaboration with the sales team.

·       Support the preparation and distribution of travel documents and communications.

Administrative Coordination:

·       Assist cruise consultants in managing guest inquiries and following up on post-booking needs.

·       Provide general administrative support, including maintaining organized files and tracking key guest details.

·       Prepare reports and summaries for the sales team as required.

Flexibility for Ad-Hoc Projects:

·       Take on miscellaneous tasks and special projects to support the sales team’s goals and operational needs.

·       Assist in the organization of team events, or internal initiatives.

Communication Support:

·       Draft professional correspondence to guests.

Job Skills

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Project Manager / Antipollution

posted by: spj_bot

Project Manager

Are you an experienced and dynamic Project Manager ready to lead impactful initiatives in the environmental services sector? Join Antipollution, a leader in sustainability and innovation, and play a critical role in delivering projects that align with our commitment to a cleaner, greener future.

About Us:
Antipollution is at the forefront of environmental services, specializing in waste management and sustainable solutions. With over 78 years of expertise, we are dedicated to creating innovative outcomes that benefit both communities and the environment. Our mission is driven by collaboration, operational excellence, and a steadfast commitment to environmental stewardship.

Role Overview:
As a Project Manager at Antipollution, you’ll oversee the planning, execution, and successful delivery of diverse projects. Reporting to the Circular Economy Director, you’ll work closely with multidisciplinary teams to ensure alignment with company goals and client expectations, while maintaining a strong focus on safety, compliance, and quality.

Key Responsibilities:

Project Planning and Management:

Job Skills

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Sales Coordinator

posted by: spj_bot

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

To act as one of the main interfaces between customers and various Navarino departments, in conjunction with 3 other internal interfaces- Account Managers, Project Managers and Aftersales Support. The overall goal is to simplify customer’s communication with Navarino, faster response times, optimizing order executions and creating more efficient internal communication.

Job Skills

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IT Service Analyst

posted by: spj_bot

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic, creative and experienced engineers to be part of our growing team. The role is within the Digital Services department and the Personal IT Manager team. Some of the tasks include:

Job Skills

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Field Service Coordination Engineer

posted by: spj_bot

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative Field Service Coordination Engineer to be part of our team. You will be a member of our Field Service Management team that provides five-star customer service and promotes this idea throughout the organization. Your main focus area will be to organize service attendances through our global service network, participate on shifts, support engineers while on board following system’s requirements.

Requirements

Job Skills

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