Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is thrilled to announce exciting Polish Speaking job opportunities in Greece! With a fully paid relocation package, this is your chance to embark on a rewarding career while enjoying the vibrant culture and beautiful scenery Greece has to offer. We are looking for dedicated individuals who can leverage their Polish language skills in various roles, contributing to customer service, hospitality, or sales sectors.

Key Responsibilities

• Interact with Polish-speaking clients, providing exceptional service across multiple channels such as phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and bookings, ensuring a high level of satisfaction.
• Document and manage customer interactions in our CRM system for accurate tracking and reporting.
• Resolve customer complaints and issues efficiently, working towards optimal solutions.
• Collaborate with cross-functional teams to improve processes and enhance customer experience.
• Stay updated on industry trends and product offerings to effectively assist clients.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Food Delivery Platform, with the possibility of working in beautiful Greece. This position is perfect for individuals who are enthusiastic about food and customer service, and who can effectively communicate with customers in Polish. As part of our team, you will assist customers in enjoying a seamless food delivery experience.

Key Responsibilities

• Handle customer inquiries regarding orders, menu options, and delivery services via phone, email, and chat in Polish.
• Provide accurate information on restaurant offerings, delivery times, and pricing.
• Assist customers with issues related to their orders, including modifications and complaints.
• Work collaboratively with delivery personnel to ensure timely and efficient service.
• Document all customer interactions and maintain detailed records in the CRM system.
• Stay informed about food safety regulations and company policies to provide accurate guidance to customers.
• Contribute to a positive work environment and team spirit among colleagues.

Requirements

Mercier Consultancy MD is thrilled to offer a remote opportunity for Polish Speaking Customer Service Representatives at an Energy Company, with the ability to work from beautiful Greece! This position is perfect for individuals who are passionate about providing top-notch customer support while engaging with clients in Polish. As a representative, you will assist customers with inquiries related to energy services and solutions.

Key Responsibilities

• Handle customer inquiries regarding energy services, billing, and account management via phone, email, and chat in Polish.
• Provide detailed information about energy plans, pricing structures, and energy-saving solutions.
• Assist customers with account setup, modifications, and issue resolutions efficiently.
• Resolve complaints and inquiries effectively, ensuring high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for ongoing service improvement.
• Collaborate with internal teams to address customer needs and enhance service delivery.
• Stay updated on energy regulations, services, and company offerings to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for Danish Speaking Customer Service Representatives for an online marketplace, with the flexibility to work remotely from Greece. If you are passionate about e-commerce and customer service, this role is perfect for you! You will be the point of contact for Danish-speaking customers, ensuring that their inquiries and concerns are addressed efficiently while providing an exceptional shopping experience.

Key Responsibilities

• Handle customer inquiries related to the online marketplace, including order management, product information, and returns via phone, email, and live chat in Danish.
• Assist customers with navigating the website and troubleshooting any issues they encounter.
• Resolve customer complaints and provide solutions promptly and effectively.
• Document all customer interactions accurately in our CRM system to ensure proper follow-up.
• Collaborate with internal teams to enhance the customer experience and streamline processes.
• Stay updated on product offerings and marketplace policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique prospect of working in Greece. This role is perfect for individuals who are enthusiastic about digital marketing and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in utilizing the digital marketing platform effectively, communicating fluently in Danish.

Key Responsibilities

• Manage customer inquiries regarding the digital marketing platform via phone, email, and chat in Danish.
• Provide guidance on platform features, tools, and best practices to maximize customer success.
• Assist customers in troubleshooting issues and resolving technical problems promptly.
• Educate clients on marketing strategies and campaign optimization to enhance their experience.
• Document all customer interactions and feedback accurately in the CRM system.
• Collaborate with the technical team to escalate complex issues effectively.
• Stay informed about industry trends and updates to provide relevant insights to customers.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support