Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the aviation industry. This role is perfect for individuals who are passionate about aviation and dedicated to providing superior customer support. In this position, you will assist customers with their inquiries related to flights, bookings, and travel services, all while delivering an exceptional experience in Spanish.

Key Responsibilities

• Manage customer inquiries regarding flight schedules, reservations, and travel policies via phone, email, and live chat in Spanish.
• Assist customers in making bookings, modifying itineraries, and processing cancellations.
• Provide timely and accurate information about baggage policies, ticketing, and travel restrictions.
• Resolve any customer complaints or issues quickly and effectively, ensuring satisfaction.
• Document customer interactions in the CRM system for follow-up and reference.
• Collaborate with internal teams to enhance service delivery and address customer needs.
• Stay updated on industry trends and company policies to provide informed support.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for Italian Speaking Customer Service Representatives in the Aviation industry. This role is tailored for individuals who are passionate about air travel and exceptional customer service. As a representative, you will assist passengers and clients with their inquiries related to flights, bookings, and aviation services, all while providing high-quality support in Italian.

Key Responsibilities

• Manage customer inquiries regarding flight schedules, ticket bookings, and airline policies through phone, email, and chat in Italian.
• Assist customers with navigating the booking process, making changes, and handling cancellations.
• Provide information on baggage policies, check-in procedures, and travel requirements.
• Resolve customer issues and complaints efficiently, ensuring a positive experience.
• Document all customer interactions accurately in the CRM system.
• Collaborate with operational teams to ensure timely communication of flight updates and service changes.
• Stay informed about the latest industry trends and company offerings to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer an outstanding opportunity for German Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals with a passion for travel and exceptional customer service skills. As part of our team, you will assist customers with their aviation inquiries and needs while communicating effectively in German.

Key Responsibilities

• Handle customer inquiries regarding flight bookings, airline services, and travel regulations via phone, email, and live chat in German.
• Provide information about flight schedules, fares, and baggage policies to ensure customer understanding.
• Assist customers with changes to bookings, cancellations, and special requests.
• Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with airline and operational teams to provide real-time updates to customers.
• Stay informed about changes in aviation protocols and service offerings to better assist customers.

Requirements

Mercier Consultancy MD is excited to seek Dutch Speaking Customer Service Representatives for the automotive industry. This role presents an exciting opportunity for individuals who are passionate about vehicles and enjoy assisting customers. As a member of our team, you will provide exceptional support to customers navigating their automotive needs, utilizing your Dutch language skills to ensure a seamless experience.

Key Responsibilities

• Manage customer inquiries related to automotive products and services via phone, email, and live chat in Dutch.
• Provide information on vehicle specifications, financing options, and service schedules.
• Assist customers with troubleshooting and resolving product-related issues efficiently.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with sales and service teams to enhance customer satisfaction and retention.
• Stay updated on automotive industry trends and company offerings to provide relevant information.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent, available remotely from Greece, with a monthly salary of 1657 Euro. This role is perfect for individuals who thrive in a customer-centric environment and possess strong Dutch language skills. As a Customer Service Agent, you will be dedicated to delivering top-notch support to our valued Dutch-speaking clients, enhancing their experience with our services.

Responsibilities

• Handle customer inquiries in Dutch through various channels, including phone, email, and chat.
• Assist customers with product-related questions and process their orders efficiently.
• Resolve customer complaints with empathy and professionalism, ensuring satisfaction.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to continually enhance service quality.
• Stay updated on product offerings and promotional campaigns to provide accurate information.

Requirements

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the Customer Service department by providing essential clerical and administrative support. This position demands a high level of organizational skill, attention to detail, and the ability to handle multiple tasks efficiently.

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Our client is seeking to appoint a Project Controls Director who shall assume duties from the Operational Director to provide oversight on the one of their key projects. This includes, but is not limited to:

On behalf of our client we are recruiting for a QA/QS Superintendent. Reporting to the Project Director of refurbishment, the Superintendent Quality Assurance and Quality Surveillance will utilize their refurbishment experience to achieve project objectives on time, on budget and in compliance with applicable quality assurance and safety standards.

• Evaluate activities of the contractor(s) who will participate in the execution of the project to ensure that they have implemented a quality assurance program that meets the requirements
• Ensures the development of the Quality Assurance Program, applicable to the Refurbishment Project, its documentation and implementation, aligned with the requirements of the integrated management system
• Verifies the procurement initiation documentation from the point of view of introducing the quality management requirements, in accordance with the applicable industry norms
• Verifies the fulfillment of the applicable quality management requirements, in the performance of the contracts related to the refurbishment project
• Ensures the verification of the inspection and testing plans (ITP) and of the supporting documents from the contracts related to the refurbishment project, from the point of view of complying with the applicable quality management requirements

Requirements

TRL Ltd are currently recruiting for a System Engineer to help with the preparation of the Level 3 and Level 4 Commissioning Procedures for assigned NSP/ BOP/ Common systems based on commissioning specifications provided by the EPC Contractor. Preparing lay up & conservation procedures for assigned systems in preparation for the refurbishment outage. Providing oversight on field activities related to commissioning. Reporting commissioning problems and participating in their diagnosis and resolution. Interfacing as required with all groups involved directly or indirectly with the commissioning of systems. Preparing commissioning reports. Preparing Return to Service (RTS) procedures for assigned systems post-refurbishment.

Requirements

Within the terms of reference and context provided the Superintendent, NSP/BOP/Common systems and through collateral relationships with peers within the PMO, the System Engineer is accountable for the following:

On behalf of our client we are recruiting a results-driven professional to join the on-site team in the role of Senior Project Manager to lead local and international team members to the successful completion of assigned scope as part of the Project Management Office reporting.

KEY ACCOUNTABILITIES 

The Senior Project manager will report directly to the Project Director and has as main accountabilities:

·        Develop and provide strategic direction over assigned scope and ensure execution in alignment with the overall project goals

·        Establish a framework and methodology for execution of and monitoring of scope in alignment the project governance in various contacting environments including governance of EPCs

·        Assign projects to personnel functioning as deputy project managers and project engineers

·        Accountable for the on time and on budget execution of assigned projects requiring collaboration with outside groups such as construction, engineering and project controls

·        Manage and oversee contract administration and contract monitoring functions for the provision of services from EPCs and other contractors

·        Supervise, direct and accountable for the direct output of each member of the project team