As Telesales Team Manager, you'll be the guiding force for a team of Telesales representatives who are passionate about providing top-notch service to our customers. Your mission will be to inspire and support your team as they engage in meaningful conversations with potential clients, all while driving new business sales.

Reporting directly to the Fleet Sales Manager, you'll take charge of motivating your team to hit those all-important targets and maintain our high service standards. You'll be involved in analysing performance metrics, celebrating successes, and identifying areas for growth.

Your role goes beyond numbers; you're a coach, a mentor, and an encouraging presence. You’ll embody our customer-first philosophy and play a crucial part in our continued success!

Duties & Responsibilities

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Customer Support Representative, offering a fantastic relocation package to Sofia, Bulgaria. This role is perfect for customer service enthusiasts looking to immerse themselves in a vibrant culture while providing top-notch support to our Dutch-speaking clients.

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients across various communication channels including phone, email, and chat.
• Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
• Proactively resolve customer complaints and issues, ensuring a high level of customer satisfaction.
• Document all customer interactions thoroughly in our CRM system to aid continuous improvement.
• Coordinate with different departments to enhance customer experience and address specific needs.
• Stay updated on product knowledge and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Content Moderator at a leading tech company in Athens, Greece! This role offers a fantastic opportunity for those passionate about technology and community engagement to make a difference while working in one of the most beautiful cities in Europe. As a Content Moderator, you will review and manage user-generated content in Dutch to ensure it aligns with our client’s community standards, contributing to a safe and engaging online experience.

Key Responsibilities

• Moderate and evaluate user-generated content in Dutch, ensuring compliance with community guidelines.
• Accurately classify and assess content based on established moderation policies.
• Identify and report inappropriate content or violations to the necessary teams.
• Provide insights on content trends and user interactions to enhance moderation strategies.
• Collaborate with team members to improve content moderation processes and practices.
• Stay updated on company policies and community engagement initiatives.

Requirements

DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.

What You'll Be Doing

Mercier Consultancy MD is thrilled to announce a unique opportunity for Spanish Speaking Customer Service Representatives based in Greece. This role comes with a fully paid relocation package, making it a perfect opportunity for individuals looking to embrace a new adventure while developing their career in customer service. You will be responsible for assisting clients in Spanish, ensuring that their inquiries are handled with care and professionalism.

Key Responsibilities

• Provide exceptional customer service to clients through phone, email, and chat in Spanish.
• Assist customers with inquiries related to products, services, and account management.
• Resolve customer complaints and issues efficiently while ensuring satisfaction.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with various internal teams to enhance customer experience and service delivery.
• Stay up-to-date with company products, services, and industry trends to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opening for a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! With relocation assistance provided, this is a fantastic opportunity to embrace a new adventure in one of Europe’s most captivating cities while contributing to our goal of fostering a safe online community. In this role, you will be responsible for reviewing, moderating, and managing Polish-language user-generated content, ensuring compliance with our community standards.

Key Responsibilities

• Moderate and evaluate user-generated content in Polish to ensure adherence to community guidelines.
• Classify and assess content based on established moderation criteria.
• Identify and escalate inappropriate content or violations in accordance with company policies.
• Provide insightful feedback on content trends and community engagement to improve moderation strategies.
• Collaborate effectively with team members to enhance overall moderation effectiveness.
• Maintain up-to-date knowledge of company guidelines and industry best practices in content moderation.

Requirements

Mercier Consultancy MD is actively seeking a Danish Speaking Content Moderator to join our innovative team in Sofia, Bulgaria! This exciting opportunity includes relocation support, enabling you to experience the beautiful city of Sofia while playing a crucial role in maintaining a positive online environment. As a Content Moderator, you will assess and manage user-generated content in Danish, ensuring it adheres to our community standards and guidelines.

Key Responsibilities

• Moderate and evaluate user-generated content in Danish to ensure compliance with established community standards.
• Accurately categorize and assess content according to moderation policies.
• Identify and report inappropriate content or violations to the relevant teams.
• Provide insights into content trends and user behavior to refine moderation strategies.
• Collaborate effectively with fellow team members to enhance moderation processes.
• Stay informed about industry developments and updates to moderation policies.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Danish Speaking Content Moderator to join our team in Sofia, Bulgaria! This position offers relocation assistance, giving you the chance to explore the vibrant culture of Sofia while playing a vital role in our commitment to maintaining a safe online community. In this role, you will review and manage Danish-language user-generated content, ensuring it meets our community standards.

Key Responsibilities

• Moderate and evaluate user-generated content in Danish to ensure compliance with community guidelines.
• Accurately categorize and assess content based on established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user engagement to enhance moderation practices.
• Collaborate with team members to continuously improve moderation processes.
• Stay updated on company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Czech Speaking Content Moderator to join our team in Sofia, Bulgaria! This role offers the opportunity for relocation, allowing you to immerse yourself in one of Europe's most vibrant cities while playing a crucial role in maintaining a safe online community. As a Content Moderator, you will review and manage user-generated content to ensure it aligns with our community standards, contributing to a positive experience for our Czech-speaking users.

Key Responsibilities

• Moderate and evaluate user-generated content in Czech to ensure compliance with community guidelines.
• Accurately classify content based on established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user engagement to enhance moderation strategies.
• Collaborate with team members to continuously improve moderation processes.
• Stay updated on company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives for a leading finance company located in Athens, Greece. This role is perfect for individuals who are eager to help clients with their financial inquiries and are dedicated to delivering outstanding customer service. As a representative, you will engage with customers in Greek to assist them with a wide range of financial products and services.

Key Responsibilities

• Handle customer inquiries related to financial services and products, including account management, loan applications, and investment options via phone, email, and chat in Greek.
• Provide accurate information and guidance to customers, ensuring a clear understanding of financial processes and policies.
• Assist customers in resolving issues or discrepancies with their accounts and financial transactions.
• Document all customer interactions in the CRM system for effective record-keeping and follow-up.
• Collaborate with internal teams to address customer concerns and enhance service delivery.
• Stay updated on financial regulations, products, and market trends to provide relevant information to customers.

Requirements