DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.

What You'll Be Doing

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Japanese Speaking Customer Service Agent to join a dynamic team, with the added benefit of remote work from Greece and paid relocation support. In this role, you will provide exceptional service to Japanese-speaking customers, helping them navigate inquiries and issues related to our products and services.

Responsibilities

• Assist Japanese-speaking customers via phone, email, and chat by addressing inquiries and providing information on products and services.
• Deliver personalized support, ensuring all customer needs are met with professionalism and efficiency.
• Resolve customer complaints and issues promptly, aiming for high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system to maintain effective communication and feedback loops.
• Collaborate with internal teams to escalate and resolve complex issues when necessary.
• Stay informed about product updates and company policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is seeking a dedicated Content Moderator fluent in Polish and English to join our team in Sofia, Bulgaria! This role offers a unique opportunity for relocation to a vibrant city known for its rich history and culture. As a Content Moderator, you will be instrumental in ensuring that user-generated content adheres to community standards and guidelines, promoting a safe online environment for users.

Key Responsibilities

• Evaluate and moderate user-generated content in both Polish and English, ensuring compliance with community guidelines.
• Accurately classify content and make decisions based on established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights into content trends and user interactions to refine moderation strategies.
• Collaborate with team members to enhance content moderation processes.
• Remain updated on company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is seeking a Content Moderator with proficiency in both Czech and English to join our team in Sofia, Bulgaria! This role not only offers the chance to contribute to a positive online community but also includes a relocation package to help you transition smoothly to a new cultural environment. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it aligns with our community standards and guidelines.

Key Responsibilities

• Review and moderate user-generated content in Czech and English to ensure compliance with established community guidelines.
• Classify and evaluate content accurately based on specified moderation policies.
• Identify and report any inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user interactions to enhance moderation strategies.
• Work closely with other team members to improve moderation processes and practices.
• Stay informed about company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is looking for a talented Content Moderator fluent in both Danish and English to join our team in Sofia, Bulgaria! This position includes a relocation package, making it an attractive opportunity for those interested in experiencing a vibrant new culture while ensuring a safe online environment. As a Content Moderator, you will review and evaluate user-generated content, ensuring it complies with community standards and creating a positive experience for our users.

Key Responsibilities

• Moderate and assess user-generated content in both Danish and English, ensuring adherence to community guidelines.
• Classify and evaluate content accurately based on established moderation policies.
• Identify and escalate inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user interactions to help improve moderation strategies.
• Collaborate with colleagues to enhance moderation processes and practices.
• Stay informed about company policies concerning content moderation and community engagement.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Healthcare industry. If you are passionate about making a difference in people's lives and providing top-notch service, this role is for you. You will assist customers with their healthcare inquiries, offering guidance and support in Slovak to ensure they navigate their healthcare needs effectively.

Key Responsibilities

• Handle customer inquiries related to healthcare services, insurance options, and medical products via phone, email, and chat in Slovak.
• Provide accurate information about healthcare policies, procedures, and product offerings.
• Assist customers with appointment scheduling, prescription refills, and service navigation.
• Resolve issues and complaints promptly, ensuring a satisfactory customer experience.
• Document all customer interactions thoroughly in the CRM system for follow-up and compliance.
• Collaborate with healthcare professionals and administrative teams to facilitate customer needs.
• Stay informed about industry updates and best practices to assist customers effectively.

Requirements

Mercier Consultancy MD is seeking a Dutch Speaking Content Moderator to join our team in Sofia, Bulgaria! This exciting opportunity comes with a fully paid relocation package, allowing you to experience the rich culture and vibrant lifestyle of Sofia while contributing to a safe and positive online environment. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content, ensuring it aligns with our community standards and guidelines for our Dutch-speaking audience.

Key Responsibilities

• Moderate and evaluate user-generated content in Dutch to ensure it adheres to community guidelines.
• Accurately assess and classify content in accordance with established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide actionable insights regarding content trends and user engagement to improve moderation effectiveness.
• Collaborate with team members to enhance moderation processes and strategies.
• Stay informed on company policies related to content moderation and community management.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Content Moderator to join our team in Athens, Greece! This role includes a fully paid relocation package, allowing you to explore the rich history and vibrant culture of Athens while working to create a safe online environment. As a Content Moderator, you'll be responsible for reviewing and moderating user-generated content to ensure it meets our community standards and guidelines.

Key Responsibilities

• Moderate and evaluate user-generated content in Dutch to ensure compliance with community guidelines.
• Accurate classification of content based on established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights into content trends and user interactions to enhance moderation strategies.
• Collaborate with team members to improve moderation processes and practices.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is actively seeking a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role includes a fully paid relocation package, providing an excellent opportunity for individuals looking to advance their careers while experiencing life in a beautiful European city. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure that it complies with our community standards, thus promoting a safe online environment for our Polish-speaking user base.

Key Responsibilities

• Moderate and evaluate user-generated content in Polish to ensure adherence to community guidelines.
• Classify and assess content accurately according to established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user interactions to help optimize moderation strategies.
• Collaborate with team members to enhance content moderation processes and practices.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is seeking a Polish Speaking Content Moderator to join our team in the beautiful city of Athens, Greece! This position comes with a fully paid relocation package, presenting a fantastic opportunity for individuals looking to work in a vibrant environment while contributing to a safe online platform. As a Content Moderator, you will be responsible for ensuring that user-generated content complies with our community standards, supporting our Polish-speaking user community.

Key Responsibilities

• Moderate and assess user-generated content in Polish to ensure alignment with community guidelines.
• Classify and evaluate content based on established policies and guidelines.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user engagement to help refine moderation strategies.
• Collaborate with colleagues to enhance moderation processes and practices.
• Stay informed about company policies related to content moderation and community interaction.

Requirements