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Vendor Performance Manager (Contact Center Operations)

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Vendor Performance Manager (Contact Center Operations) for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Vendor Performance Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • This is an in-office position that will report to our Richardson, Texas
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm
  • On call one weekend per month

About DSI

Job Skills

professional leadership customer experience microsoft office validation performance manager customer service process improvement compliance training service level agreement regulatory requirement sales ul plan related operations patience manage vendor retail sale sale management collaboratively dashboards installing internal sales manager contact supervise logistics translate manager key performance indicator problem solve vendor management center operations service level finance life insurance reliable communication skills operations managing systems friendly call center mobility broadband outsourcing quality assurance service quality operational efficiency tracking write communication positive attitude e budget plans audits support colleague manager operations proprietary software execute track
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Contact Center Manager

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Contact Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Contact Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • This is an in-office position that will report to our Richardson, Texas
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm
  • On call one weekend per month

About DSI

Job Skills

View the job post & apply

MLOps Platform Architect

posted by: spj_bot

Tiger Analytics is a global leader in AI and advanced analytics consulting, empowering Fortune 1000 companies to solve their toughest business challenges. We are on a mission to push the boundaries of what AI can do, providing data-driven certainty for a better tomorrow. Our diverse team of over 6,000 technologists and consultants operates across five continents, building cutting-edge ML and data solutions at scale. Join us to do great work and shape the future of enterprise AI.

We are seeking a highly experienced and technically proficient MLOps Architect to lead the design, development, and implementation of our next-generation machine learning platforms. This role requires a unique combination of deep technical expertise in MLOps, a strong background with cloud technologies, and the ability to effectively manage complex client relationships. The ideal candidate will be a strategic thinker who can translate business needs into scalable and robust MLOps solutions.

Responsibilities:

Job Skills

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Slovak Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to open a position for Slovak Speaking Customer Service Representatives within the Social Media industry. This role is ideal for individuals who are passionate about social media platforms and enjoy helping users maximize their online experiences. As a customer service representative, you will assist clients with their inquiries, providing support in Slovak and ensuring a high level of satisfaction.


Key Responsibilities

  • Respond to customer inquiries regarding social media services, features, and troubleshooting via phone, email, and chat in Slovak.
  • Assist users with account management, profile settings, and content issues.
  • Provide guidance on best practices for using social media platforms effectively and safely.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to respond to inquiries that require specialized knowledge.
  • Stay informed about social media trends and updates to provide relevant information to users.

Requirements

Job Skills

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Slovak Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Slovak Speaking Customer Service Representatives in the Renewable Energy industry. This position is ideal for individuals who are passionate about sustainability and committed to providing top-notch customer service. In this role, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products and services via phone, email, and chat in Slovak.
  • Educate customers on energy efficiency programs, the benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and technical troubleshooting.
  • Document all customer interactions accurately in our CRM system, ensuring compliance with regulatory standards.
  • Collaborate with technical teams to resolve issues and enhance customer experience.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Logistics & Supply Chain industry. If you are passionate about logistics and thrive in customer-centric roles, this position is ideal for you. In this role, you will assist clients in understanding their logistics needs while providing exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to logistics services, supply chain solutions, and shipping inquiries via phone, email, and chat in Slovak.
  • Provide accurate information about shipping options, service timelines, and pricing.
  • Assist customers with order tracking, modifications, and any issues that arise.
  • Resolve complaints and challenges in a timely and professional manner, ensuring customer satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Work closely with operational teams to ensure smooth logistics processes and timely updates to customers.
  • Keep up-to-date with industry trends and company services to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Slovak Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who have a keen interest in the construction sector and are passionate about providing excellent customer service. You will be responsible for assisting clients with their inquiries and ensuring they receive the support they need in Slovak.


Key Responsibilities

  • Manage customer inquiries related to construction services, project details, and service availability via phone, email, and live chat in Slovak.
  • Provide information on construction processes, timelines, and pricing structures.
  • Assist customers with quotes, contracts, and project updates.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Accurately document customer interactions and maintain records in our CRM system.
  • Collaborate with project managers and construction teams to provide updates and clarify customer needs.
  • Stay informed about industry trends and company offerings to effectively assist customers.

Requirements

Job Skills

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Fund Generator

posted by: spj_bot

Lead Global Fundraising Strategy: 
Develop and execute a comprehensive capital raising plan for the inaugural ~$$250M fund. 
• Cultivate and Leverage Investor Relationships: 
Utilize an established network across pensions, sovereign wealth funds, endowments, and family offices to secure commitments and build long-term investor partnerships. 
• Team Leadership and Regional Coordination: 
Subject to the successful establishment of the capital raising function, the role will involve developing, mentoring, and managing a dynamic & high-performing marketing team to support and scale global fundraising efforts. 
• Support Key Investor Engagements: 
Personally lead or support critical investor pitches and closings. 
• Market Intelligence and Strategic Positioning: 
Monitor investor trends and competitor activity to refine fundraising strategy

Requirements

​​Degree-qualified

- 15+ years of experience in capital raising, with a proven and auditable track record

- Deep, long-standing relationships with global investors, including:

- Public and corporate pensions

- Sovereign wealth funds

- Endowments

- Foundations

- Family offices

- Funds-of-funds

- Hedge fund-of-funds

- Shipping-focused institutional investors

- Hands-on experience leading and closing pitches

Job Skills

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Vessel Master | Journey Beyond Cruise Sydney

posted by: spj_bot

Image removed.Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About the Role

We have an exciting opportunity available for a highly skilled Vessel Master to join our team here at Journey Beyond Cruise Sydney. This is a casual position, commencing December 2025.

Availability through the Christmas and New Year's period is required for this role.

In this role, you are primarily responsible for the safe operations of the vessel, assisting with compliance and on-board maintenance, providing leadership and management of crew, and ensuring guests who join us on our luxury vessel are provided with exceptional service in our premium dining space.

You will be a team player with strong communication skills, a positive "can-do" attitude, and the flexibility to work varied hours including nights, weekends, and public holidays.

Job Skills

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Frontend Engineer (React)

posted by: spj_bot

About the Company 

We are a UAE-based technology company focused on building scalable digital platforms and logistic solutions for modern enterprises. Our team operates in both physical and remote environments, bringing together experienced engineers who value innovation and collaboration. We strive to deliver products that are efficient, secure, and designed for long-term growth. 

About the Role 

We are looking for a Front-End Developer with strong React skills to build responsive and efficient web applications. You will turn modern UI and UX designs into clean, functional components, connect them with APIs, and ensure smooth performance across all devices. The ideal candidate is detail oriented, writes clear code, and works well in a collaborative environment. 

Requirements

Key Responsibilities 

Job Skills

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