Next Job Abroad is thrilled to announce an exciting opportunity for a Nordic Speaking Customer Service Representative within the vibrant iGaming industry located in sunny Malta. In this role, you will be the primary point of contact for our Nordic-speaking players, providing them with exceptional support and ensuring their gaming experience is enjoyable and seamless. If you are passionate about customer service and eager to work in a dynamic environment, this position is perfect for you. With a full relocation package included, your adventure in Malta awaits!

Responsibilities

• Deliver high-quality customer service to Nordic-speaking clients via chat, email, and phone.
• Address customer inquiries and issues related to gaming accounts, promotions, and technical problems.
• Resolve issues promptly to maintain customer satisfaction and loyalty.
• Accurately document customer interactions in our CRM system.
• Collaborate with team members and other departments to enhance the customer experience.
• Keep up-to-date with gaming products and industry developments.

Requirements

Next Job Abroad is pleased to announce an exciting opening for a Nordic Speaking Customer Service Representative in the thrilling iGaming industry based in stunning Malta. This role is perfect for motivated individuals who are passionate about delivering excellent customer service and want to dive into the dynamic world of online gaming. You will be instrumental in assisting our Nordic-speaking customers by addressing their needs and ensuring they enjoy an unforgettable gaming experience.

With our generous relocation package, this opportunity allows you to embark on a new adventure in Malta while growing your career.

Responsibilities

• Provide outstanding customer support to Nordic-speaking clients through live chat, email, and phone.
• Handle inquiries related to gaming accounts, bonuses, and technical issues effectively.
• Ensure all customer issues are resolved in a timely manner, maintaining high customer satisfaction.
• Document all customer interactions and feedback accurately in the system.
• Collaborate with the team to continuously improve the customer experience.
• Stay informed about product offerings and gaming industry trends.

Requirements

Next Job Abroad is seeking a motivated and enthusiastic Dutch Speaking Customer Care Agent to join our thriving team in the iGaming sector in beautiful Malta! In this exciting role, you will have the opportunity to help Dutch-speaking customers with their inquiries and ensure they have a fantastic experience using our gaming platforms. With comprehensive relocation support provided, this is the perfect chance for a new adventure in an exhilarating environment.

Your responsibilities will include addressing customer inquiries via multiple channels, troubleshooting issues, and fostering a positive relationship with our clients. If you have an affinity for customer service and a passion for the gaming world, we want to hear from you!

Key Responsibilities

• Assist Dutch-speaking customers via chat, email, and phone.
• Handle customer inquiries and provide prompt resolutions.
• Educate customers about our gaming services and offerings.
• Document customer interactions and feedback accurately.
• Collaborate with the team to enhance customer service experiences.
• Engage in ongoing training to improve product knowledge and service skills.

Requirements

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