Mercier Consultancy MD is excited to offer an exceptional opportunity for Finnish Speaking professionals seeking jobs in Bulgaria with fully paid relocation support. This role is ideal for individuals looking to advance their careers in a vibrant and culturally rich environment. You will join our dynamic team, contributing your skills while experiencing the beauty and charm of Bulgaria.

Key Responsibilities

• Engage effectively with Finnish-speaking clients or customers, providing outstanding service tailored to their needs.
• Collaborate with team members to achieve business goals and enhance service delivery.
• Participate in training and development programs to continuously upgrade your skills.
• Contribute to various projects and initiatives that aim to improve overall client satisfaction.
• Maintain a positive and professional image of the company while interacting with clients and partners.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Online Content Reviewer to become a part of our team in Sofia, Bulgaria! This opportunity comes with a paid relocation package, making it a great choice for those looking to experience a beautiful new city while contributing to a safe online environment. In this role, you will be responsible for ensuring that user-generated content aligns with our community guidelines, providing a positive experience for our Dutch-speaking users.

Your Key Responsibilities:

• Review and evaluate user-generated content in Dutch to ensure it complies with our community standards.
• Classify and assess content appropriately according to established moderation guidelines.
• Identify and report inappropriate content or violations to the relevant teams.
• Provide constructive feedback on content trends and user interactions to enhance moderation practices.
• Collaborate effectively with colleagues to improve overall content review strategies.
• Stay informed of company policies regarding content moderation and community engagement.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Online Content Reviewer and take advantage of our paid relocation to Sofia, Bulgaria! In this role, you will be an essential part of our team, ensuring that all user-generated content adheres to our safety and quality standards. Your expertise will help create a positive online experience for our Dutch-speaking community.

Key Responsibilities:

• Review and assess user-generated content in Dutch to ensure compliance with community guidelines.
• Maintain the quality of content by classifying and moderating submissions accurately.
• Report and escalate inappropriate content or violations as necessary.
• Provide insights and feedback on content trends to enhance moderation processes.
• Collaborate with team members to improve content review frameworks.
• Stay updated on moderation policies and practices.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Dutch Speaking professionals in Bulgaria, complete with fully paid relocation! We are seeking dedicated individuals who are fluent in Dutch and eager to embark on a new adventure while developing their careers in a supportive and dynamic environment. Join us and become part of a vibrant team that values collaboration and innovation.

Key Responsibilities

• Engage with clients and customers in Dutch, providing exceptional support and assistance.
• Collaborate with various teams to ensure client needs are met efficiently and effectively.
• Document interactions and maintain accurate records in our CRM system.
• Participate in training and development programs to enhance skills and knowledge of company products and services.
• Contribute to a positive team culture and actively participate in team meetings and initiatives.
• Stay informed about industry trends and best practices to provide valuable insights to clients.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat.
• Respond to inquiries about products, services, and company policies with accuracy and professionalism.
• Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience.
• Maintain accurate records of customer interactions and feedback in our CRM system.
• Collaborate with different teams to implement effective solutions and enhance service delivery.
• Stay informed about company products and industry trends to provide knowledgeable assistance.

Requirements

Join Mercier Consultancy MD as a Dutch Soft Sales Care representative, where you will have the exciting opportunity to work remotely from Bulgaria with paid relocation! We're looking for enthusiastic individuals who possess a knack for customer service and can effectively engage clients through soft sales techniques. You will play a crucial role in enriching the customer journey while promoting our innovative solutions.

Key Responsibilities

• Manage inbound calls and queries from Dutch-speaking customers, delivering outstanding support and information.
• Employ a soft sales methodology to understand customer needs and suggest appropriate products or services.
• Establish and nurture long-lasting relationships with customers to ensure satisfaction and loyalty.
• Accurately document customer interactions and maintain updated records in our CRM system.
• Work collaboratively with colleagues to refine sales approaches and enhance overall customer experience.
• Engage in ongoing training sessions to further develop your sales skills and product familiarity.

Requirements

Mercier Consultancy MD is thrilled to offer a remarkable opportunity for a Dutch Soft Sales Care position, working remotely in beautiful Bulgaria with paid relocation! This role is ideal for individuals who are skilled communicators and passionate about providing exceptional customer service while achieving sales goals. As part of our team, you will help clients through a consultative sales approach, enhancing their experience with our services.

Key Responsibilities

• Handle inbound calls and inquiries from Dutch-speaking clients, providing them with support and information about our offerings.
• Utilize a soft sales approach to identify client needs and recommend appropriate solutions.
• Build and maintain strong customer relationships to foster loyalty and satisfaction.
• Document interactions and maintain accurate records of customer conversations in the CRM system.
• Collaborate with team members to improve sales strategies and enhance the customer experience.
• Participate in ongoing training and development to refine your sales skills and product knowledge.

Requirements

Join Mercier Consultancy as a Danish Speaking Content Reviewer and embark on an exciting journey in Bulgaria! This position offers a competitive salary of 2200 Euros per month, allowing you to thrive while enjoying the rich heritage and lifestyle that Bulgaria has to offer. In this role, you will be crucial in maintaining the safety and integrity of our online community for Danish-speaking users.

Your Responsibilities Will Include:

• Reviewing user-generated content in Danish to ensure it adheres to our community guidelines.
• Evaluating and classifying content based on established criteria.
• Detecting and reporting inappropriate content to maintain a positive user environment.
• Collaborating with team members to streamline moderation processes and improve content quality.
• Providing feedback on content trends and user behavior.
• Keeping abreast of policy changes and content standards.

Requirements

Mercier Consultancy MD is excited to announce job openings for Czech Speaking candidates in Bulgaria, with fully paid relocation included! This opportunity is perfect for individuals seeking to advance their careers while experiencing a new culture in a vibrant country. We are looking for motivated professionals who are fluent in Czech and passionate about delivering excellent services in various roles within our organization.

Key Responsibilities

• Engage with clients and customers in Czech, providing top-notch support and assistance.
• Assist in various tasks and projects, ensuring effective communication and collaboration.
• Document interactions and feedback efficiently in our internal systems.
• Work closely with teams to address client needs and improve service delivery.
• Participate in training and development activities to enhance skills and knowledge.
• Contribute to a positive and productive work environment.

Requirements

About the Job

Join Excelya as a Quality & CSR Coordinator, where we value Audacity, Care, and Energy in everything we do. In this role, you will have the unique opportunity to oversee quality management systems and contribute to our Corporate Social Responsibility initiatives, promoting excellence and sustainable practices within our organization.

Your focus will include ensuring compliance with quality standards and regulations while actively participating in CSR programs that align with Excelya's vision for creating lasting positive impacts in our community.

In direct contact with internal teams, suppliers and management, you will structure, lead and improve our Quality Management System while deploying concrete actions in favor of the environment, social and ethics.

In this context, your missions will be as follows:

On the Quality side, you will participate in the management:

• Updating quality documents (procedures, records, etc.)
• Qualification of suppliers and monitoring of their commitments
• Internal audits (from planning to reporting)
• Gap management and CAPAs, with a real root cause analysis approach
• Preparation of external audits (customers, ISO, etc.)
• Monitoring and analysis of quality KPIs to detect drifts and propose solutions

On the CSR side, you will contribute to: