Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

ABOUT US:

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

We are hiring on behalf of our client a Security Officer.

Responsibilities:

• Organize and oversee the security service of the private residence.
• Develop and implement security plans, instructions, and regulations.
• Recruit, train, and coordinate the work of security personnel.
• Ensure compliance with discipline and safety standards.
• Safeguard property and ensure the personal safety of family members, including escorting a teenager.
• Investigate potential threats and personnel wrongdoings.
• Plan and ensure safe routes, accompany to events, trips, and training sessions.
• Communicate with parents and external contractors (technical services, security agencies).
• Monitor and operate video surveillance, alarm, and access control systems.
• Respond to emergencies, conduct risk analysis, and develop preventive measures.
• Provide first aid if necessary.

Requirements

Our organization is searching for a Marine Welder / Fabricator. Our ideal candidate is responsible for layout, fabrication, fitting, and welding of components for vessels at all stages of refit and repair. Work will be performed in the metal shop, onboard dry-docked vessels, dockside vessels in service, and occasionally on facility projects. This role requires proficiency in TIG, MIG, and MMA welding across multiple positions (flat, horizontal, vertical, overhead) and the ability to fabricate with precision, style, and in compliance with classification standards. The position reports directly to the Metal & Pipefitting Shop Supervisor,

Key Responsibilities

Our organization is searching for a Marine Welder / Fabricator. Our ideal candidate is responsible for layout, fabrication, fitting, and welding of components for vessels at all stages of refit and repair. Work will be performed in the metal shop, onboard dry-docked vessels, dockside vessels in service, and occasionally on facility projects. This role requires proficiency in TIG, MIG, and MMA welding across multiple positions (flat, horizontal, vertical, overhead) and the ability to fabricate with precision, style, and in compliance with classification standards. The position reports directly to the Metal & Pipefitting Shop Supervisor,

Key Responsibilities

We are seeking a skilled Maritime Painter/Coater to join our team. We are seeking former or current Military professionals for this specific role. In this role, you will be responsible for preparing and applying protective coatings—including paints, varnishes, and epoxies—to vessels and marine structures. Your work will safeguard surfaces such as steel, fiberglass, and wood from corrosion, wear, and harsh maritime environments. The position requires expert surface preparation, coating application, and strict adherence to safety and environmental standards.

Responsibilities

We are seeking a skilled Maritime Painter/Coater to join our team. In this role, you will be responsible for preparing and applying protective coatings—including paints, varnishes, and epoxies—to vessels and marine structures. Your work will safeguard surfaces such as steel, fiberglass, and wood from corrosion, wear, and harsh maritime environments. The position requires expert surface preparation, coating application, and strict adherence to safety and environmental standards.

Responsibilities

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Communicate with hot leads and existing customers via calls, emails, and chats
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role: