Mercier Consultancy MD is excited to announce a fantastic opportunity for Spanish Speaking Customer Service Representatives for a leading Household Appliances Company in Greece. This role is tailored for individuals who are enthusiastic about customer service and household products. As a customer service representative, you will be the first point of contact for Spanish-speaking customers, helping them with their inquiries and ensuring their satisfaction with our products.

Key Responsibilities

• Handle customer inquiries regarding household appliances, including product information, order status, and service support via phone, email, and chat in Spanish.
• Provide accurate information about product features, specifications, and pricing.
• Assist customers with troubleshooting and technical issues related to their appliances.
• Resolve customer complaints effectively and efficiently, ensuring a positive experience.
• Document all customer interactions in the CRM system for accurate follow-up and quality assurance.
• Work collaboratively with technical and product support teams to address customer needs.
• Stay updated on product knowledge and industry trends to offer relevant advice to customers.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About The Role

The Reservations Supervisor is a key leader responsible for guiding the Reservations Team to deliver efficient operations and an exceptional guest experience. This role focuses on staff development, ensuring the team is well‑equipped to meet guest needs while maintaining strong booking conversion rates. The position emphasises teamwork, clear communication, and operational excellence to create a seamless and enjoyable experience for all guests.

Key responsibilities will include, but not limited to:

Overview

Established in 2006, Union Maritime has experienced rapid growth to become an international shipping group with offices in 3 continents and is at the forefront of the maritime industry, offering our customers cutting-edge transportation and logistics solutions.

We constantly push the boundaries of what is possible, leveraging the latest technologies and industry’s best practices to deliver unparalleled efficiency and reliability. Whether it's our innovative approach to cargo handling or our use of data analytics to optimise routes and logistics, we are dedicated to staying ahead of the curve.

We have a diversified vessel portfolio in the tanker and dry bulk sectors with a strong presence in clean products and light chemical market, a revenue in excess of $500m and a fleet of circa 80 vessels under management.

At Union Maritime, we don't just meet the needs of our customers; we anticipate them. Join us on the cutting edge of maritime innovation and experience the Union Maritime difference.

Role summary

The Administrative Assistant plays a key role in supporting the daily operations of Abbey Real Estate’s Athens office. The role ensures smooth coordination between internal teams, tenants, service providers, and external partners, maintaining high standards of professionalism and attention to detail.

Mercier Consultancy MD is seeking motivated Polish-Speaking Customer Experts to join our team for a unique opportunity focusing on tobacco products in Greece. As a member of our customer service team, you will provide specialized support to our Polish-speaking clients, ensuring they receive accurate information and exceptional service related to our tobacco offerings.

Key Responsibilities

• Assist Polish-speaking customers with inquiries regarding tobacco products via phone, email, and chat.
• Provide accurate information about product specifications, usage guidelines, and company policies.
• Maintain up-to-date knowledge of tobacco regulations and industry standards to ensure compliance and support.
• Document customer interactions in our CRM system to maintain accurate records and facilitate follow-ups.
• Work collaboratively with internal teams to resolve customer issues and enhance the overall experience.
• Monitor customer feedback and communicate insights to management for service improvement.

Requirements

Job Title: HR & Accounts Executive

About the Role

We are looking for a proactive and detail-oriented HR & Accounts Executive who can support both people operations and basic finance/accounting activities. This hybrid role is ideal for a fast-growing startup where flexibility, ownership, and multitasking are key.

Key Responsibilities

Human Resources (HR)

• Support end-to-end recruitment: sourcing, screening, coordination, and onboarding.
• Manage employee lifecycle activities: joining formalities, documentation, HRIS updates.
• Maintain employee records, attendance, and leave tracking.
• Coordinate payroll inputs with the finance team (attendance, LOP, new joiners/exits).
• Handle employee engagement activities, internal communication, and event coordination.
• Assist in performance review cycles and policy implementation.
• Support compliance activities (PF, ESI, labour law documentation) in coordination with vendors.

Accounts & Finance

Mercier Consultancy MD is excited to offer Dutch Speaking Jobs in Greece with a fully paid relocation package! This unique opportunity allows you to advance your career while enjoying the beautiful surroundings of Greece. We are looking for enthusiastic individuals who are fluent in Dutch and eager to contribute to our customer care team or various specialized roles across our company.

Key Responsibilities

• Provide exceptional customer support and service in Dutch through various communication channels.
• Assist clients with inquiries, concerns, and product information while maintaining a high level of customer satisfaction.
• Document and manage customer interactions in our CRM system for efficient service delivery.
• Collaborate with different departments to streamline processes and resolve issues swiftly.
• Stay informed about company products, services, and industry trends to effectively assist clients.
• Participate in team meetings and contribute to continuous improvement initiatives.

Requirements

Mercier Consultancy MD is seeking a dedicated French Financial Services Advisor to join our team in vibrant Athens. This is an exciting opportunity for individuals passionate about finance and customer service. In this role, you will provide high-quality assistance to our French-speaking clients, helping them navigate their financial needs with confidence and expertise.

Key Responsibilities

• Assist French-speaking clients with inquiries related to financial products and services.
• Provide advice and support during the application and consultation process, ensuring a seamless experience.
• Build and nurture strong relationships with clients through active communication and personalized service.
• Document client interactions accurately in our CRM system to maintain clear records and support efficient communication.
• Work collaboratively with various departments to address client needs and improve service delivery.
• Stay informed about market trends and product offerings to provide accurate and relevant information to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Finnish Speaking Customer Service Representatives for a prominent Commercial Vehicle Company based in Greece. This role is perfect for individuals who are enthusiastic about the automotive industry and eager to provide exceptional service to customers. As a customer service representative, you will assist clients in Finnish, addressing their inquiries related to commercial vehicles, ensuring a seamless customer experience.

Key Responsibilities

• Respond to customer inquiries related to commercial vehicle products, specifications, and services via phone, email, and live chat in Finnish.
• Provide accurate information about vehicle features, pricing, availability, and financing options.
• Assist customers with order placement, service appointments, and any related issues.
• Resolve customer complaints effectively, ensuring satisfaction and loyalty.
• Maintain accurate documentation of customer interactions in the CRM system for future reference.
• Collaborate with internal teams, including sales and technical support, to enhance the customer experience.
• Stay informed about industry developments and company offerings to provide relevant assistance.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Commercial Vehicle Company based in Greece. This role is perfect for individuals who are passionate about the automotive industry and are committed to delivering outstanding customer service. As a customer service representative, you will engage with customers in Dutch, providing them with the support and information they need regarding commercial vehicles.

Key Responsibilities

• Handle customer inquiries related to commercial vehicles, including product specifications, pricing, and availability via phone, email, and chat in Dutch.
• Assist customers with order placements, service requests, and any issues they may encounter.
• Provide detailed information about financing options, warranty details, and maintenance services.
• Resolve customer complaints with a focus on customer satisfaction and retention.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with sales and technical teams to ensure seamless communication and service delivery to clients.
• Stay informed about product updates and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Spanish Speaking Customer Service Representatives for a prominent Finance Company. This remote position is perfect for individuals based in Greece who are passionate about financial services and dedicated to providing exceptional customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a smooth customer experience.

Key Responsibilities

• Manage customer inquiries related to financial products and services via phone, email, and chat in Spanish.
• Provide information on account management, loan processes, investment options, and financial advice.
• Assist customers with account setups, troubleshooting issues, and service-related queries.
• Document all customer interactions accurately in the CRM system for record-keeping purposes.
• Collaborate with financial advisors and other departments to effectively resolve customer issues.
• Stay updated on financial industry trends and company offerings to provide accurate information.

Requirements