Mercier Consultancy Medical is seeking enthusiastic individuals for the role of Dutch Speaking Customer Service Representatives in the vibrant city of Athens! Join our team and become part of an exciting environment within the aviation industry. As a Customer Service Representative, your primary responsibility will be to assist customers with their inquiries, providing exemplary service and support in Dutch. You'll play a crucial role in enhancing customer satisfaction and ensuring that every interaction reflects our commitment to excellence.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Dutch.
• Provide accurate information regarding flight schedules, bookings, and general travel queries.
• Assist customers with changes to their reservations and ticketing.
• Handle customer complaints and resolve issues in a professional manner.
• Ensure all customer interactions are documented accurately in the system.
• Work collaboratively with team members to enhance service delivery.
• Participate in training sessions to stay updated on products and services.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Web Content Creator to provide editorial input to the portal.

Responsibilities:

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are seeking an exceptional Experience Designer to lead the design of cutting-edge digital products across platforms. This role is ideal for a strategic yet hands-on designer who blends deep UX and UI craft with the ability to build and maintain scalable design systems that drive efficiency, consistency, and excellence in execution.

DSI, a trusted and authorized partner of AT&T, is seeking an experienced Contact Center Trainer to lead and deliver high-impact training initiatives for our AT&T customer service and escalation teams. This individual will play a key role in shaping agent performance, driving customer satisfaction, and supporting ongoing operational excellence within our contact center environment.

The ideal candidate brings a strong background in training within a wireless telecom contact center, along with expertise in managing escalated customer interactions, resolving issues through research and collaboration, and coaching others to perform at a high level. This role requires someone who can effectively demonstrate best practices and ensure frontline teams are prepared to handle a wide range of customer needs with professionalism and empathy.

If you’re passionate about training, thrive in fast-paced environments, and have experience in the wireless telecom industry—this is the opportunity for you.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Own the end-to-end UX/UI design process for both desktop and mobile applications within DAS and NAS.

Deliver high-quality outputs including screen designs, interaction flows, and design specifications.

Develop strategic UX insights that support product evolution and maintain stakeholder engagement with the product roadmap.

Define and document scalable UX frameworks, design guidelines, and best practices for use across teams.

Collaborate closely with product managers, developers, and stakeholders to align UX goals with technical and business objectives.

Contribute to shaping the UX team's identity, workflows, and design culture.

Lead design reviews and mentor junior designers to elevate overall UX maturity.

Skills :

10+ years of professional UX/UI design experience with a strong portfolio showcasing impactful work on both desktop and mobile platforms.

Proven experience developing and refining UX processes and systems in complex environments.

Demonstrated ability to translate business and user needs into elegant, intuitive digital experiences.

Strong understanding of responsive design, accessibility, and usability best practices.

Proficiency in industry-standard design tools such as Figma, Adobe XD, Sketch, and prototyping tools.

Experience working in Agile or iterative development environments.

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus by RTG is hiring a Salesforce Marketing Cloud Developer for one of our partners

Job Overview:

This position is primarily responsible for executing and supporting all functions of the warehouse department, including administrative and physical job responsibilities as required.

Responsibilities

Job Description

Role Purpose

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.  
 

Job Description

Experience: 5-8 Years

Location: Pune, IN

Role Purpose

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters

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Do

1. Instrumental in understanding the requirements and design of the product/ software

• Develop software solutions by studying information needs, studying systems flow, data usage and work processes
• Investigating problem areas followed by the software development life cycle
• Facilitate root cause analysis of the system issues and problem statement
• Identify ideas to improve system performance and impact availability
• Analyze client requirements and convert requirements to feasible design
• Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
• Conferring with project managers to obtain information on software capabilities

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2. Perform coding and ensure optimal software/ module development

Job Description

Contract Period - 6 months extended

Role:Cloud Engineer

Experience: 4+ Years

Must have skills:

∙Strong understanding of IT infrastructure and operations.

∙Proficiency in Cloud hosting techniques.

∙Programming skills (e.g., Python, Java).

∙Knowledge of cloud computing platforms (e.g., AWS, Azure, GCP).

∙Strong problem-solving and analytical skills.

∙LLM hosting and operations

∙Managing DevOps

Good to have Skills:

∙Ruby on Rails

∙Python

∙Kubernetes, Docker

∙Java

∙Nvidia H200 GPU handling

∙Azure DevOps

∙Azure Cosmos DB

∙Docker & Kubernetes containerization

Key responsibilities:

∙Assessing technology and preparing for cloud transformation

∙Optimizing the architecture before, during, or after cloud migrations

∙Developing systems for the cloud

∙Looking after cloud governance

∙Operating databases on the cloud

∙Implementing measures for cloud security

∙Managing and optimizing the use of cloud resources

USP of role: Exclusive experience of hyperscale cloud computing involving huge interaction with

partners, customer business, IT, and other stakeholders.