Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives to join a British-Singaporean multinational company. This role is perfect for those who are keen to work in an international environment while delivering exceptional customer support in the Dutch language. As part of our diverse team, you will engage with customers, providing assistance and ensuring their needs are met with efficiency and professionalism.

Key Responsibilities

• Manage customer inquiries and support requests across various platforms (phone, email, chat) in Dutch.
• Provide information regarding the company’s products and services, ensuring clear communication.
• Assist customers with account management, product troubleshooting, and complaint resolution.
• Document customer interactions accurately and maintain comprehensive records in the CRM system.
• Collaborate with cross-functional teams to enhance customer satisfaction and service delivery.
• Stay updated on product developments and company policies to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent for a renowned German luxury brand of vehicles. This prestigious role invites you to be part of a company recognized for its excellence and innovation in the automotive industry. As a Customer Service Agent, you will deliver exceptional service to our Dutch-speaking clients, ensuring they receive personalized assistance that reflects the luxury brand's standards.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries about luxury vehicles and related services.
• Provide detailed explanations of vehicle features, specifications, and financing options to enhance customer understanding and satisfaction.
• Resolve any complaints or issues with a focus on delivering first-class customer service.
• Document all customer interactions accurately in our CRM system to ensure continuity in service.
• Collaborate with other departments to streamline processes and improve the overall customer experience.
• Stay informed about product launches, promotions, and luxury vehicle market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Service Agent for the leading Swiss bank, based in Athens. This role is an excellent opportunity for individuals passionate about finance and customer service. As a Customer Service Agent, you will be responsible for providing exceptional support to our Dutch-speaking clients, ensuring that their banking inquiries are handled with professionalism and care.

Responsibilities

• Assist Dutch-speaking customers via phone, email, and chat with inquiries related to banking products and services.
• Provide information on account management, transaction details, and financial products offered by the bank.
• Resolve customer complaints efficiently and effectively, ensuring customer satisfaction.
• Document customer interactions accurately in the CRM system for continuous improvement and quality assurance.
• Work closely with team members to enhance service delivery and improve customer experiences.
• Stay abreast of banking regulations, policies, and product offerings to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent with a leading multinational cybersecurity company. This role is essential for delivering exceptional customer support to Dutch-speaking clients, helping them navigate their cybersecurity needs and ensuring they receive timely assistance.

Responsibilities

• Provide support to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to cybersecurity products and services.
• Clarify product features, assist with account management, and troubleshoot issues effectively.
• Resolve customer complaints with professionalism and a strong focus on customer satisfaction.
• Maintain accurate records of customer interactions in the CRM system for consistency and quality control.
• Work closely with internal teams to escalate technical issues and ensure prompt resolution.
• Stay updated on the latest cybersecurity trends and product information to provide informed support to clients.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent for a renowned Swiss Buy Now, Pay Later provider. This exciting role allows you to engage with customers and assist them in understanding financial solutions that enhance their purchasing experience. As a vital member of our support team, you will deliver exceptional service to Dutch-speaking clients from the comfort of your home.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat with inquiries related to buy now, pay later services.
• Provide clear explanations of payment options and help customers navigate their accounts and transactions.
• Address customer complaints and resolve issues in a timely and professional manner.
• Document interactions accurately in our CRM system to ensure proper follow-up and service quality.
• Collaborate with team members and other departments to improve customer service processes and outcomes.
• Stay updated on product knowledge, promotions, and financial solutions to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives at an esteemed American Multinational Technology Corporation. This role is ideal for individuals who are tech-savvy and possess a passion for delivering exceptional customer service. You will be the first point of contact for customers, helping them with inquiries and ensuring a seamless experience across various technology products and services.

Key Responsibilities

• Manage customer inquiries related to technology products and services via phone, email, and chat in Dutch.
• Provide accurate information regarding product features, pricing, and troubleshooting steps.
• Assist customers with account inquiries, order management, and technical support.
• Resolve customer complaints promptly and effectively to maintain high levels of customer satisfaction.
• Document all interactions and maintain detailed records in the CRM system.
• Collaborate with technical teams to enhance service delivery and problem resolution.
• Stay informed about product updates and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for a Dutch Speaking Customer Service Agent for a renowned Hong Kong-based multinational technology company. In this dynamic role, you will be instrumental in providing unparalleled support to Dutch-speaking clients, ensuring they have a seamless experience with cutting-edge technology solutions.

Responsibilities

• Engage with Dutch-speaking customers via various channels including phone, email, and live chat to address their inquiries.
• Guide customers through the technical features and functionalities of the company's technology products.
• Resolve customer issues, troubleshooting problems efficiently and effectively.
• Record and track customer interactions in the company's CRM system to facilitate continuous improvement.
• Work closely with product and engineering teams to relay customer feedback and improve service offerings.
• Stay informed on the latest product developments and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Customer Service Agent for a leading provider of cloud-based storage and file synchronization solutions. In this role, you will play a vital part in delivering exceptional support to our Dutch-speaking customers, helping them maximize the utility of our innovative services.

Responsibilities

• Provide support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding cloud storage services, ensuring they understand how to use the product effectively.
• Troubleshoot technical issues and provide actionable solutions to enhance user experience.
• Document all customer interactions and feedback in the CRM system for future reference and quality improvement.
• Collaborate with the technical support team to address complex issues and escalate when necessary.
• Stay updated on product features, updates, and industry trends to provide accurate information to customers.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Location: Gypsum, CO

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Swedish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. You will serve as a vital point of contact for customers, assisting them with their telecommunications needs and ensuring a seamless experience.

Key Responsibilities

• Manage customer inquiries regarding telecommunications services, plans, and devices through phone, email, and chat in Swedish.
• Provide information on service features, billing inquiries, and account management.
• Assist customers with troubleshooting issues related to their telecommunications services.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with technical support and other internal teams to ensure timely resolution of customer issues.
• Stay up-to-date on the latest telecommunications products and services to better assist customers.

Requirements