Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives in the Food Delivery Platform sector, with a unique chance to work in beautiful Greece! This position is perfect for individuals who are passionate about food and customer service, and who wish to immerse themselves in a vibrant culture while helping customers navigate their food delivery experience.

Key Responsibilities

• Handle customer inquiries related to food orders, delivery logistics, and service feedback via phone, email, and chat in German.
• Provide information on available restaurants, menu items, and promotional offers.
• Assist customers with order issues, delivery tracking, and modifications to ensure a seamless experience.
• Resolve customer complaints promptly and efficiently while maintaining high levels of satisfaction.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with internal teams to enhance service delivery and improve customer experience.
• Stay informed about the local food scene and platform updates to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an Energy Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about customer support and the energy sector. You will engage with customers in German, assisting them with inquiries and providing top-notch service from the comfort of your home.

Key Responsibilities

• Handle customer inquiries related to energy services, billing, and account management via phone, email, and chat in German.
• Provide detailed information on energy solutions, service plans, and product offerings.
• Assist customers with troubleshooting issues and resolving inquiries efficiently.
• Document all interactions accurately in our CRM system for tracking and follow-up.
• Collaborate with internal teams to ensure comprehensive customer support and issue resolution.
• Stay updated on the latest energy market trends and company offerings to inform clients.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for German Speaking Customer Service Representatives for an E-Commerce Platform with the flexibility to work remotely from Greece. This role is perfect for individuals who are enthusiastic about the e-commerce sector and are dedicated to providing top-notch customer support. As a representative, you will engage with customers primarily in German, addressing inquiries and ensuring an exemplary shopping experience.

Key Responsibilities

• Handle customer inquiries regarding products, orders, and services via phone, email, and chat in German.
• Provide detailed assistance with order processing, returns, and refunds for a seamless customer experience.
• Address inquiries about product specifications, shipping options, and payment methods.
• Resolve complaints and issues effectively, ensuring customer satisfaction and loyalty.
• Maintain accurate documentation of customer interactions in the CRM system for effective follow-up.
• Collaborate with other teams such as logistics and marketing to enhance overall service delivery.
• Stay updated on the latest e-commerce trends and platform features to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about the automotive industry and are dedicated to providing exceptional customer service. As a representative, you will assist customers in Germany and German-speaking regions, addressing their inquiries and ensuring a seamless customer experience.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, and solutions via phone, email, and chat in German.
• Provide accurate information about vehicle specifications, pricing, and promotions.
• Assist customers with order processing and service-related questions.
• Resolve customer concerns and complaints promptly, guaranteeing high levels of satisfaction.
• Document all customer interactions clearly and effectively in the CRM system.
• Collaborate with internal teams to enhance service delivery and follow up on customer requests.
• Stay updated on automotive trends, products, and company offerings to provide informed support to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for German Speaking Customer Service Representatives for an Airline Company based in Athens, Greece. This role is perfect for those who are passionate about travel and customer service. You will be the first point of contact for customers, assisting them with inquiries related to flights, bookings, and travel services, all while providing exceptional support in German.

Key Responsibilities

• Respond to customer inquiries concerning flight schedules, bookings, cancellations, and travel policies via phone, email, and live chat in German.
• Assist customers with making, modifying, and managing their flight reservations.
• Provide information on baggage policies, fees, and other travel-related inquiries.
• Resolve customer complaints and issues with professionalism and empathy.
• Document all interactions accurately in our CRM system.
• Collaborate with other departments to ensure enhanced customer experiences and service delivery.
• Stay informed about travel trends, company services, and industry regulations to provide accurate information to clients.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Join Our Team!

We are looking for highly motivated and driven individuals to join our rapidly expanding team. This entry-level position includes comprehensive training to ensure your success.

Ideal Candidates Should Have:

• A competitive spirit
• A strong drive to achieve and excel
• A team-oriented mindset
• A continuous desire for self-improvement and growth
• An eagerness to learn and develop
• A focus on performance and achieving results

Job Overview

AT&T Retail Sales Associates work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Ready to take on an exciting role where you’re a vital part of a thriving team? Apply now and start your journey with DSI. Your future starts here!

Earn $18 – 20 per hour PLUS commission.

Job Type: Full-time, permanent + benefits

Key Responsibilities