Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about digital marketing and have a passion for providing exceptional customer support. In this position, you will assist clients in Dutch, helping them navigate our platform and optimize their marketing strategies.

Key Responsibilities

• Respond to customer inquiries regarding the digital marketing platform, features, and services via phone, email, and live chat in Dutch.
• Provide guidance on account management, campaign setup, and effective use of digital marketing tools.
• Assist clients with troubleshooting technical issues and optimizing their marketing campaigns.
• Document all customer interactions accurately in our Customer Relationship Management (CRM) system.
• Collaborate with marketing and technical teams to ensure customers receive the best possible support.
• Stay informed about the latest trends in digital marketing to provide relevant advice and solutions to clients.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives with a leading Cybersecurity company located in Athens. This position is perfect for individuals who are passionate about technology and cybersecurity while delivering exceptional support to customers. You will be the frontline support for clients, handling inquiries and providing solutions in Dutch.

Key Responsibilities

• Provide exceptional customer service to clients regarding cybersecurity products and services via phone, email, and live chat in Dutch.
• Assist customers with troubleshooting issues related to cybersecurity solutions and software.
• Educate clients on best practices for cybersecurity and how to maximize the use of their purchased services.
• Document customer interactions and resolve inquiries efficiently while maintaining accurate records in the CRM system.
• Collaborate with technical teams to escalate issues and ensure timely resolutions.
• Stay updated on the latest cybersecurity trends, threats, and innovations to support client inquiries effectively.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Cloud Services Provider. This position offers a unique chance to work in Greece, providing outstanding customer support while enjoying the beautiful surroundings of this vibrant country. As a member of our customer service team, you will assist clients in navigating their inquiries regarding cloud services and solutions, all communicated effectively in Dutch.

Key Responsibilities

• Handle customer inquiries related to cloud services, technical specifications, and account issues via phone, email, and chat in Dutch.
• Provide detailed information on cloud offerings, pricing, and benefits to prospective and existing customers.
• Assist clients with account setup, troubleshooting, and optimizing their services.
• Resolve technical issues and customer complaints promptly to ensure high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for effective management and follow-up.
• Collaborate with technical teams to enhance service delivery and improve customer experience.
• Stay informed about the latest trends in cloud technology to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for a leading vehicle manufacturer in Greece. This role is perfect for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support in German. As a member of our team, you will assist customers with their inquiries related to vehicles and services, ensuring a seamless experience.

Key Responsibilities

• Manage customer inquiries regarding vehicle specifications, features, and purchasing processes via phone, email, and chat in German.
• Provide detailed information on vehicle models, pricing, and financing options to assist customers in their decision-making.
• Assist customers with scheduling test drives and maintenance appointments, as well as addressing any concerns they may have.
• Resolve customer complaints and inquiries efficiently while maintaining high standards of service.
• Document all customer interactions accurately in the CRM system for follow-up and reporting purposes.
• Collaborate with internal teams to enhance the customer experience and ensure effective service delivery.
• Stay informed about industry trends, company products, and promotional campaigns to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives for a Sports Betting Platform, with the unique chance to work in Greece. If you have a passion for sports and customer service, this role offers a vibrant environment and the opportunity to engage with sports enthusiasts in the German language.

Key Responsibilities

• Assist customers with inquiries related to sports betting, including account management, betting options, and promotions via phone, email, and live chat in German.
• Provide guidance on using the sports betting platform and explain features, odds, and betting rules.
• Handle complaints and resolve issues with a focus on customer satisfaction.
• Document customer interactions and feedback accurately in the CRM system.
• Collaborate with internal teams to enhance the customer experience and promote responsible betting.
• Stay informed about sports events, betting trends, and platform updates to provide relevant information to customers.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for German Speaking Customer Service Representatives to join a leading Mobility Services Company and work in the picturesque setting of Greece. This role is perfect for individuals who are passionate about customer service and are eager to assist clients in navigating mobility solutions while enjoying the unique cultural experience of Greece.

Key Responsibilities

• Provide exceptional customer support to clients seeking mobility services via phone, email, and chat in German.
• Assist customers with inquiries about services, pricing, and availability.
• Help clients navigate the booking process and resolve any issues efficiently.
• Document all customer interactions in the CRM system accurately for follow-up and quality assurance.
• Work collaboratively with other teams to ensure a seamless customer experience.
• Stay informed about the latest mobility solutions and local services to assist customers effectively.
• Maintain a positive and friendly demeanor while handling customer concerns and complaints.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for a leading Cybersecurity Company based in Athens. This role is perfect for individuals who are passionate about technology and committed to providing exceptional support to clients in the cybersecurity sector. As a representative, you will assist customers in navigating their inquiries and providing solutions in fluent German.

Key Responsibilities

• Manage customer inquiries related to cybersecurity products, services, and solutions via phone, email, and chat in German.
• Provide information on product features, technical specifications, and pricing options.
• Assist customers with product setup, troubleshooting, and technical issues.
• Resolve customer complaints and inquiries promptly and effectively to ensure satisfaction.
• Document all customer interactions meticulously in the CRM system for future reference.
• Collaborate with technical teams to facilitate efficient problem resolution and enhanced customer experience.
• Stay informed about the latest cybersecurity trends and product updates to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an online marketplace, with the flexibility to work remotely from beautiful Greece. This role is perfect for individuals who thrive in a fast-paced online environment and are dedicated to providing exceptional customer support in Dutch.

Key Responsibilities

• Handle customer inquiries and support requests regarding products, orders, and account issues via phone, email, and chat in Dutch.
• Provide detailed information on product specifications, order status, and marketplace policies.
• Assist customers with navigating the online platform and resolving any issues encountered.
• Address customer complaints and feedback promptly, ensuring a high level of satisfaction.
• Document all interactions accurately in the CRM system for effective follow-up.
• Collaborate with other team members to enhance service delivery and improve customer experience.
• Stay informed about online marketplace trends and platform updates to provide relevant support.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives working within the Fashion & Luxury Brand sector in beautiful Greece. This role is perfect for individuals who are passionate about fashion and luxury, and who thrive in delivering top-notch customer service. As a representative, you will assist clients with their inquiries while conveying the brand's luxury ethos in Dutch.

Key Responsibilities

• Manage customer inquiries related to fashion and luxury products, including product details, order status, and service inquiries via phone, email, and chat in Dutch.
• Provide clients with personalized service, enhancing their shopping experience and addressing any concerns.
• Assist customers with order processing, returns, and exchanges while ensuring adherence to brand standards.
• Resolve customer complaints effectively, ensuring a high level of customer satisfaction.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with various teams to ensure seamless service delivery and enhance the customer experience.
• Stay updated on the latest fashion trends and product offerings to provide informed advice to customers.

Requirements

About us:

At Motia, we’re not just about Fuel Cards we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 250 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

Position Overview:

We have a fantastic opportunity for you to join our Fleet Specialist Team in Burnley town centre. As Senior Sales Executive, you will drive new business opportunities by actively engaging with prospective new clients, cold leads, warm referrals and self-generation of new business leads. In your role, you will actively manage and grow your own pipeline of new business opportunities. You will nurture the client relationship from the initial prospecting stage to sales completion.

Duties & Responsibilities: