Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives at a leading FinTech company, with the option to work in beautiful Greece. This role is perfect for those who are both passionate about finance technology and dedicated to providing exceptional customer support. As a representative, you will assist German-speaking clients with inquiries regarding financial products and services, ensuring a seamless and supportive experience.

Key Responsibilities

• Address customer inquiries regarding FinTech products and services via phone, email, and live chat in German.
• Provide assistance with account management, transactions, and troubleshooting technical issues.
• Guide customers through usage instructions and features of the FinTech platform.
• Document all interactions accurately in our CRM system for tracking purposes.
• Collaborate with product and technical teams to resolve complex issues and improve customer experiences.
• Stay current with industry trends and product updates to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an E-Commerce Platform, with the unique option to work in beautiful Greece. This role is designed for enthusiastic individuals who are passionate about online shopping and committed to delivering exceptional customer experiences. As a customer service representative, you will assist clients in navigating their inquiries related to e-commerce while communicating effectively in German.

Key Responsibilities

• Manage customer inquiries related to e-commerce products, orders, returns, and services via phone, email, and chat in German.
• Provide detailed product information, troubleshoot issues, and assist with the checkout process.
• Resolve customer complaints and concerns swiftly, ensuring a seamless shopping experience.
• Accurately document all customer interactions and maintain comprehensive records in the CRM system.
• Collaborate with various teams to improve service quality and ensure timely resolutions to customer issues.
• Stay updated on current promotions, product offerings, and e-commerce trends to better assist customers.

Requirements

Join Mercier Consultancy MD as a German Speaking Customer Care Specialist in the exciting world of Streaming! This role offers a unique opportunity to leverage your passion for entertainment while providing top-tier customer support to German-speaking clients. Work in the beautiful surroundings of Greece, where you can enhance your career in a vibrant and dynamic industry.

Key Responsibilities

• Deliver outstanding customer support in German via various channels including phone, email, and live chat for streaming services.
• Assist customers with their inquiries, account management, and troubleshooting issues related to streaming content.
• Collaborate with technical teams to resolve customer issues effectively and efficiently.
• Document and maintain accurate records of customer interactions within our CRM system.
• Identify opportunities to improve customer satisfaction and suggest innovative solutions to enhance the user experience.
• Stay informed about the latest trends in the streaming industry to provide customers with accurate and relevant information.

Requirements

Join the enthusiastic team at Mercier Consultancy MD as a German Speaking Customer Care Specialist in the booming e-commerce sector! This position offers you an incredible opportunity to work in the beautiful country of Greece while utilizing your language skills to assist customers. If you have a passion for helping others and want to thrive in a vibrant work environment, we want to hear from you!

Key Responsibilities

• Provide top-notch customer support to German-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries related to e-commerce transactions, product inquiries, and troubleshooting.
• Collaborate with the operations team to resolve issues quickly and efficiently, ensuring customer satisfaction.
• Document customer interactions accurately within our CRM system and follow up as necessary.
• Identify and suggest improvements to enhance the overall customer experience.
• Stay informed on the latest product offerings, promotions, and policies to deliver accurate information to customers.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. DSI Systems Inc., an authorized AT&T partner and sales enablement company, has an immediate career opportunity for a motivated individual to fill one of our key roles as a Territory Sales Manager in the Denver metropolitan area.

We are looking for an individual who will use their drive and expertise to develop and deliver solutions that satisfy and satisfy our clients. You will maintain strong business relationships and make it easy for customers to do business with DSI, by listening, anticipating, and responding to their needs. 

Job Overview

The Territory Sales Manager leads sales performance and people development across an assigned retail territory. You will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and personally sell each week to stay sharp and lead by example. You’re accountable for hitting company goals while building a healthy, high-performance culture.

Location: Denver, CO

Key Responsibilities

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails;
• Escalating complex cases to the internal T2 team;
• Assisting customers with onboarding;
• Handling billing refunds;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: