Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Valmiina vaihtamaan harmaat päivät 300 aurinkoiseen päivään ja aloittamaan urasi iGaming-alalla?

Tässä tehtävässä pääset rakentamaan uutta elämää ulkomailla, kartuttamaan kansainvälistä työkokemusta ja liittymään Maltan vilkkaaseen expat-yhteisöön.

Kuvittele tämä: asut vain muutaman minuutin päässä merestä, haet jääkahvin ennen töitä ja vietät illat tutustuen rantoihin, kattobaareihin ja sosiaaliseen elämään täynnä ihmisiä, jotka sinun tavoin pakkasivat laukkunsa ja lähtivät tavoittelemaan jotain suurempaa.

Juuri sitä tämä mahdollisuus tarjoaa.

Tietoa tehtävästä

Asiakkaamme etsii suomea puhuvaa Customer Support Specialistia kasvavaan iGaming-tiimiinsä Maltalle. Tässä roolissa opit tuntemaan urheiluvedonlyönnin ja online-kasinoiden tuotteet ja palvelut sekä autat asiakkaita puhelimitse, chatissa ja sähköpostitse.

Kyseessä on käytännönläheinen tehtävä, jossa vastaat asiakastapauksista alusta loppuun ja työskentelet tiiviissä yhteistyössä Payments-, Fraud- ja Compliance-tiimien kanssa.

Työajat

• Vuorotyö, joka sisältää iltoja, viikonloppuja ja pyhäpäiviä
• Hybridityöskentely
• Mahdollisuus työskennellä täysin etänä jopa 40 päivää vuodessa

Työtehtäviisi kuuluu

Valmiina vaihtamaan harmaat päivät 300 aurinkoiseen päivään ja aloittamaan urasi iGaming-alalla?

Tässä tehtävässä pääset rakentamaan uutta elämää ulkomailla, kartuttamaan kansainvälistä työkokemusta ja liittymään Maltan vilkkaaseen expat-yhteisöön.

Kuvittele tämä: asut vain muutaman minuutin päässä merestä, haet jääkahvin ennen töitä ja vietät illat tutustuen rantoihin, kattobaareihin ja sosiaaliseen elämään täynnä ihmisiä, jotka sinun tavoin pakkasivat laukkunsa ja lähtivät tavoittelemaan jotain suurempaa.

Juuri sitä tämä mahdollisuus tarjoaa.

Tietoa tehtävästä

Asiakkaamme etsii suomea puhuvaa Customer Support Specialistia kasvavaan iGaming-tiimiinsä Maltalle. Tässä roolissa opit tuntemaan urheiluvedonlyönnin ja online-kasinoiden tuotteet ja palvelut sekä autat asiakkaita puhelimitse, chatissa ja sähköpostitse.

Kyseessä on käytännönläheinen tehtävä, jossa vastaat asiakastapauksista alusta loppuun ja työskentelet tiiviissä yhteistyössä Payments-, Fraud- ja Compliance-tiimien kanssa.

Työajat

• Vuorotyö, joka sisältää iltoja, viikonloppuja ja pyhäpäiviä
• Hybridityöskentely
• Mahdollisuus työskennellä täysin etänä jopa 40 päivää vuodessa

Työtehtäviisi kuuluu

Ready to take your career abroad?

Imagine living in one of Europe's most exciting international destinations while building your career in one of the world's fastest-growing industries. Malta offers the perfect combination of sunshine, career opportunities, and an international lifestyle, making it a popular destination for professionals from across Europe.

Whether you're looking for your first role abroad or your next international career move, this is an excellent opportunity to gain valuable experience in the iGaming industry while enjoying life on a Mediterranean island.

About the Role

Our client is looking for a Dutch-speaking Customer Support Specialist to join their growing iGaming team in Malta. You'll become an expert in sportsbook and online casino products while supporting customers via phone, chat, and email. This is a hands-on role where you'll take ownership of customer cases from start to finish while working closely with teams across Payments, Fraud, and Compliance.

Working Hours

• Shift-based schedule, including evenings, weekends, and public holidays
• Hybrid working model
• Up to 40 days per year working fully remotely

Your Daily Tasks Will Include:

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support