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Nordic Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for Nordic Speaking Customer Service Representatives in the healthcare industry! This position is perfect for individuals who are compassionate, dedicated, and eager to support patients and healthcare providers alike. In this role, you will leverage your Nordic language skills to assist clients with their healthcare inquiries, ensuring they receive the support and information they need.


Key Responsibilities

  • Provide exceptional customer service by addressing inquiries related to healthcare services, insurance options, and patient support through phone, email, and chat in Nordic languages.
  • Assist patients in understanding the healthcare system, including appointment scheduling and claims processing.
  • Resolve customer concerns promptly and empathetically, ensuring a positive experience.
  • Accurately document customer interactions and maintain comprehensive records.
  • Collaborate with healthcare professionals and administrative teams to deliver efficient service.
  • Stay updated on healthcare policies and services to provide accurate and helpful information.

Requirements

Job Skills

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Italian Speaking Customer Service for Healthcare industry

posted by: spj_bot

At Mercier Consultancy MD, we are thrilled to invite applications for the position of Italian Speaking Customer Service Representatives in the healthcare industry! If you're a friendly and dedicated individual who loves helping others, this is the perfect opportunity for you. In this role, you will assist patients and healthcare providers with their inquiries, ensuring they receive the support and information they need in a warm and welcoming manner.


Key Responsibilities

  • Provide excellent customer service by answering inquiries regarding healthcare services, insurance options, and patient support through phone, email, and chat in Italian.
  • Assist patients in navigating the healthcare system, including appointment scheduling and understanding treatment processes.
  • Resolve customer concerns promptly and empathetically, ensuring a positive experience.
  • Document customer interactions accurately in the system for future reference.
  • Collaborate with healthcare professionals and administrative teams to enhance service delivery.
  • Stay updated on healthcare policies and services to provide accurate and helpful information.

Requirements

Job Skills

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Dutch Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is seeking compassionate and dedicated individuals for the role of Dutch Speaking Customer Service Representatives in the healthcare industry. In this critical position, you will support our clients by providing vital information and assistance regarding healthcare services in Dutch. Your role will be pivotal in ensuring that our clients receive the best possible care and support during their interactions with our team.


Key Responsibilities

  • Handle customer inquiries regarding healthcare services, insurance, and billing via phone, email, and chat in Dutch.
  • Assist patients in understanding their healthcare options and guide them through processes such as appointments and claims.
  • Resolve customer issues with empathy and professionalism, ensuring satisfactory outcomes.
  • Maintain accurate records of customer interactions in our database.
  • Collaborate with healthcare professionals to provide accurate and timely information to clients.
  • Engage in continuous learning about healthcare services and regulations to better assist clients.

Requirements

Job Skills

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