German Speaking Customer Service for Telecommunications Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present a fantastic opportunity for German Speaking Customer Service Representatives working for a prominent Telecommunications Company in Greece. This role is perfect for individuals who are passionate about technology and enjoy providing exceptional customer support. As a representative, you will assist clients in German, helping them navigate their telecommunications needs while experiencing the beautiful culture of Greece.
Key Responsibilities
- Address customer inquiries related to telecommunications services, plans, and technical support through phone, email, and live chat in German.
- Assist customers with account management, billing questions, and service modifications.
- Guide clients through product features and troubleshooting technical issues effectively.
- Document customer interactions accurately in our CRM system for future reference.
- Collaborate with technical teams to resolve complex customer issues promptly.
- Stay updated on telecommunications trends, products, and services to deliver knowledgeable support.
Requirements