German Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a fantastic opportunity for a German Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning country of Greece. This role is perfect for those who have a passion for customer service and wish to assist German-speaking clients with their travel and booking needs.
Responsibilities
- Provide exceptional support to customers in German through multiple communication channels, including phone, email, and live chat.
- Assist clients with the booking process, including making, modifying, and canceling reservations as needed.
- Troubleshoot any issues related to bookings and offer effective solutions to ensure customer satisfaction.
- Document all customer interactions accurately in the CRM system for quality assurance and service improvement.
- Work collaboratively with internal teams to resolve complex customer issues in a timely manner.
- Keep up-to-date with company policies, travel offerings, and promotions to share accurate information with customers.
Requirements