French Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, with the exciting option of paid relocation to the beautiful country of Greece. This role is tailored for those who are enthusiastic about customer service and are eager to assist French-speaking clients with their travel and booking inquiries, ensuring a pleasant and seamless experience.
Responsibilities
- Provide exceptional customer support to French-speaking clients through various channels including phone, email, and live chat.
- Assist customers with the booking process, including making, modifying, and canceling reservations.
- Troubleshoot any booking-related issues and offer effective solutions to enhance customer satisfaction.
- Ensure accurate documentation of all customer interactions in the CRM system for ongoing support and improvement.
- Work collaboratively with other departments to resolve complex customer issues promptly.
- Stay informed on company services, policies, and promotions to provide accurate advice and information to customers.
Requirements