Portuguese-speaking Customer Service Agent in Greece for JTI team
Join our clients' JTI Customer Experts team and become the primary point of contact for customer requests on behalf of our client.
By partnering with the companys client – the international tobacco and vaping division of Japan Tobacco Inc. – they work towards a shared goal: building a business that is innovative, fast-growing, sustainable, and committed to delivering the highest quality customer service. Our client is currently looking for Portuguese-speaking talents to support their client’s customers from our offices in Greece.
Join a team dedicated to providing an exceptional customer experience while growing your professional network, sharpening your communication skills, and adding solid international experience to your CV.
Your responsibilities:
- Serve as the main point of contact for customer requests, representing one of the world’s leading companies in the tobacco industry.
- Handle customer communication via phone, email, and chat to deliver a seamless support experience.
- Respond to inquiries about the client’s products.
- Resolve issues as they arise, addressing customer concerns professionally and efficiently.
- Aim to turn every interaction into a positive customer experience.
Requirements
- Fluency in Portuguese.
- Strong command of English, both written and spoken.