Swedish Speaking Customer Service for FinTech Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading FinTech company based in Greece. This role is perfect for individuals who are enthusiastic about finance and technology, and who want to be part of a dynamic and innovative environment. As a Customer Service Representative, you will assist clients with their questions and issues, ensuring they receive exceptional service in Swedish.
Key Responsibilities
- Handle customer inquiries regarding financial products, services, and transactions via phone, email, and chat in Swedish.
- Provide accurate information on account management, payment processing, and financial solutions.
- Assist customers in resolving issues related to their accounts efficiently and effectively.
- Document all customer interactions and maintain comprehensive records in the CRM system.
- Collaborate with internal teams to ensure the highest level of service delivery.
- Stay updated on the latest FinTech trends and company offerings to provide knowledgeable support.
- Promote a positive customer experience by addressing concerns promptly and professionally.
Requirements