Swedish Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is excited to invite applications for the position of Swedish Speaking Customer Service Representatives in the Energy sector, specifically focused on the Oil & Gas industry. This is a fantastic opportunity for individuals who are passionate about energy solutions and committed to providing exceptional customer service. In this role, you will assist clients in navigating their inquiries and ensure they receive the support they need in Swedish.
Key Responsibilities
- Handle customer inquiries related to oil and gas products and services via phone, email, and chat in Swedish.
- Provide detailed information regarding service options, pricing, and industry regulations.
- Assist customers with account management, inquiry resolution, and troubleshooting service-related issues.
- Document all customer interactions accurately for future reference.
- Collaborate with technical and operational teams to address customer issues effectively.
- Stay updated on industry developments and company offerings to provide accurate information.
Requirements