Spanish Speaking Customer Service for Wearable Technology Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives at a leading wearable technology company based in Greece. This role is ideal for tech-savvy individuals who are passionate about innovative products and providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them navigate their inquiries and ensuring a delightful experience with our wearable technologies.
Key Responsibilities
- Respond to customer inquiries related to wearable technology products, including setup, features, and troubleshooting via phone, email, and chat in Spanish.
- Provide comprehensive information about product specifications, usage tips, and maintenance guidelines.
- Assist customers with account management, order placements, and warranty inquiries.
- Effectively resolve customer complaints and technical issues, prioritizing customer satisfaction.
- Maintain accurate documentation of customer interactions and solutions in the CRM system.
- Work collaboratively with internal teams to enhance the customer experience and address ongoing concerns.
- Stay updated on new products, software updates, and market trends in wearable technology.
Requirements