Spanish Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company in Greece. This is an excellent opportunity for individuals who are enthusiastic about technology and committed to providing outstanding customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a seamless experience with our tech products and services.
Key Responsibilities
- Manage customer inquiries related to tech products and services, including software and hardware support, via phone, email, and chat in Spanish.
- Provide detailed information about product features, troubleshooting steps, and usage guidelines.
- Assist customers with account management, service requests, and technical issues.
- Resolve customer complaints and concerns efficiently while maintaining a positive customer experience.
- Document all customer interactions accurately in the CRM system for future reference.
- Collaborate with technical support teams to ensure timely and effective resolutions for customers.
- Stay informed about the latest technologies and product updates to provide informed support to customers.
Requirements