Polish Speaking Customer Service for Cybersecurity Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Cybersecurity Company, with the unique chance to work in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing top-notch customer support in the fast-evolving field of cybersecurity. As a representative, you will assist clients in addressing their cybersecurity inquiries effectively in Polish.
Key Responsibilities
- Manage customer inquiries regarding cybersecurity products and services via phone, email, and chat in Polish.
- Provide detailed information regarding product features, pricing, and implementation processes.
- Assist customers with troubleshooting and resolving technical issues related to cybersecurity solutions.
- Document all interactions accurately in the CRM system for effective service tracking.
- Collaborate with technical teams to ensure customer needs and concerns are addressed promptly.
- Stay informed about the latest developments in cybersecurity to offer relevant support and guidance.
- Promote customer satisfaction through exceptional service and proactive communication.
Requirements