Slovenian Speaking Customer Service for Construction industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for Slovenian Speaking Customer Service Representatives in the construction industry. This position presents a fantastic opportunity for individuals who are passionate about providing top-notch customer service and have an interest in the construction sector. In this role, you will assist clients with their inquiries, offering support and information in Slovenian, ensuring a positive customer experience throughout their journey.
Key Responsibilities
- Handle customer inquiries related to construction services, projects, and product offerings via phone, email, and chat in Slovenian.
- Provide accurate information about service options, pricing, and project timelines.
- Assist customers with order management, scheduling consultations, and follow-ups.
- Resolve issues and address customer concerns efficiently, ensuring satisfaction.
- Maintain detailed records of customer interactions and document feedback in the system.
- Collaborate with project managers and construction teams to enhance service delivery and customer experience.
- Stay updated on industry trends and product developments to provide informed assistance.
Requirements