Slovenian peaking Customer Service for Education & E-Learning industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to open a position for Slovenian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and eager to support learners and educators in their journey. As a representative, you will assist customers in navigating our e-learning platforms and services, providing high-quality support in Slovenian.
Key Responsibilities
- Respond to customer inquiries regarding e-learning services, courses, and technical support via phone, email, and chat in Slovenian.
- Provide guidance on using the e-learning platform, enrolling in courses, and accessing learning materials.
- Assist with troubleshooting any issues users may encounter while utilizing the platform.
- Document interactions and customer feedback to improve services.
- Collaborate with content and technical teams to ensure a seamless user experience.
- Stay updated on educational resources and industry trends to provide relevant information to customers.
Requirements