Slovak Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to offer a Slovak Speaking Customer Service Agent position with the added benefit of working in beautiful Bulgaria, with paid relocation support. In this critical role, you will provide exceptional service to Slovak-speaking customers, assisting them with their inquiries and ensuring a positive experience with our products and services.
Responsibilities
- Provide support to Slovak-speaking customers via phone, email, and chat, answering inquiries related to our products and services.
- Guide customers through troubleshooting processes and help resolve any issues they may encounter.
- Handle customer complaints with professionalism, aiming for swift and satisfactory resolutions.
- Accurately document all customer interactions within our CRM system for tracking and quality assurance.
- Collaborate with internal teams to escalate complex issues and improve overall customer experience.
- Stay updated on product offerings and company policies to provide customers with the most relevant information.
Requirements