Romanian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to offer an exceptional opportunity for a Romanian Speaking Customer Service Agent for Booking.com, which includes paid relocation to the stunning destination of Greece. In this pivotal role, you will deliver outstanding support to Romanian-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.
Responsibilities
- Respond to customer inquiries in Romanian via various communication channels, including phone, email, and live chat.
- Assist clients with the booking process, modifications, and cancellations, ensuring all needs are met efficiently.
- Troubleshoot and resolve issues related to reservations promptly, providing exceptional customer service.
- Document customer interactions and feedback in the company’s CRM system for quality assurance and reporting.
- Collaborate with internal teams to address more complex customer issues as needed.
- Stay informed about company promotions, policies, and services to offer accurate information to customers.
Requirements