Portuguese Speaking Customer Service for Biotechnology industry
posted by: spj_bot
Mercier Consultancy MD is excited to create a position for Portuguese Speaking Customer Service Representatives in the biotechnology industry. This role presents an excellent opportunity for individuals who are passionate about biotechnology and committed to providing exceptional customer service. You will be essential in connecting clients with our innovative products and services, ensuring their inquiries and concerns are addressed effectively in Portuguese.
Key Responsibilities
- Manage customer inquiries regarding biotechnology products, services, and applications via phone, email, and chat in Portuguese.
- Provide clear and accurate information about product usage, benefits, and compliance with regulations.
- Assist clients in navigating issues and coordinating with technical teams for resolution.
- Document customer interactions and maintain accurate records in our system.
- Collaborate with sales and product development teams to enhance customer experience.
- Participate in training sessions to stay informed about the latest developments in biotechnology.
Requirements