Polish Speaking Customer Service for Renewable Energy industry
posted by: spj_bot
Mercier Consultancy MD is excited to provide an opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainable solutions and dedicated to providing excellent customer service. As a customer service representative, you will assist customers in navigating renewable energy options while communicating effectively in Polish.
Key Responsibilities
- Handle customer inquiries regarding renewable energy products, services, and programs via phone, email, and chat in Polish.
- Educate customers about energy efficiency, benefits of renewable energy, and available solutions.
- Assist customers with account management, service inquiries, and troubleshooting issues.
- Document all customer interactions accurately in the CRM system, ensuring compliance with regulations.
- Collaborate with technical teams to resolve customer issues and enhance the overall experience.
- Stay updated on industry developments and company offerings to provide relevant information to customers.
Requirements