Polish Speaking Customer Service for Food & Beverage industry
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and customer service. In this position, you will assist customers with their inquiries related to products, orders, and services, all while providing exceptional support in Polish.
Key Responsibilities
- Handle customer inquiries related to food and beverage products, orders, and deliveries via phone, email, and chat in Polish.
- Provide information on product availability, nutritional information, and promotions.
- Assist customers with order processing, changes, and cancellations.
- Resolve any customer complaints and issues in a timely and professional manner, ensuring satisfaction.
- Document customer interactions accurately and maintain detailed records in the CRM system.
- Collaborate with internal teams to enhance customer experience and streamline operations.
- Stay informed about industry trends and company offerings to provide customers with relevant information.
Requirements