Polish Speaking Customer Service for Consumer Electronics Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a prominent Consumer Electronics Company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional customer service. You will assist Polish-speaking customers with their inquiries related to a wide array of consumer electronics, ensuring they have a positive experience.
Key Responsibilities
- Respond to customer inquiries regarding consumer electronics products, troubleshooting, and services via phone, email, and live chat in Polish.
- Provide assistance with product features, specifications, and usage instructions.
- Help customers resolve issues related to their purchases, including warranty inquiries and service appointments.
- Document customer interactions accurately in the CRM system.
- Work closely with technical support and sales teams to ensure customer satisfaction.
- Stay informed about current products, industry trends, and promotions to deliver accurate information.
Requirements