Polish Speaking Customer Service for Automotive industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Automotive industry. This role is perfect for individuals who are passionate about cars and customer service. As a representative, you will assist customers in navigating inquiries related to automotive products and services, ensuring they receive clear and helpful information in Polish.
Key Responsibilities
- Manage customer inquiries related to automotive services, warranties, and product information through phone, email, and chat in Polish.
- Assist customers with vehicle troubleshooting, service appointments, and parts availability.
- Provide accurate information regarding vehicle features, specifications, and maintenance recommendations.
- Document customer interactions accurately and track inquiries in the CRM system.
- Collaborate with service departments to ensure timely and effective resolutions to customer concerns.
- Stay up-to-date on automotive trends and product offerings to enhance customer assistance.
Requirements