Nordic Speaking Customer Service for Energy (Oil & Gas) industry
posted by: spj_bot
Mercier Consultancy MD is excited to offer a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Energy (Oil & Gas) industry. This role is perfect for individuals who have a passion for energy solutions and want to provide high-quality support to customers. You’ll be responsible for assisting clients with inquiries related to energy products and services while communicating in one of the Nordic languages.
Key Responsibilities
- Handle customer inquiries regarding energy services, product specifications, and account issues via phone, email, and chat in a Nordic language.
- Provide accurate and timely information on energy solutions, pricing, and contractual details.
- Assist customers with service requests, troubleshooting, and resolving any issues effectively.
- Document customer interactions meticulously to ensure continuity of service and support.
- Collaborate with operational and technical teams to address complex service challenges.
- Stay updated on industry trends and company offerings to enhance customer interactions.
Requirements