Latvian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opening for a Latvian Speaking Customer Service Agent. This position offers the opportunity to work in beautiful Bulgaria, with paid relocation included! As a vital member of our customer service team, you will provide exceptional support to Latvian-speaking clients and help them with their inquiries regarding our products and services.
Responsibilities
- Assist Latvian-speaking customers via phone, email, and chat, addressing a variety of inquiries related to our services.
- Provide clear and accurate information regarding product offerings, account management, and troubleshooting.
- Handle customer complaints and issues professionally, aiming for high customer satisfaction.
- Document all customer interactions in the CRM system to ensure proper follow-up and service quality.
- Work collaboratively with other team members to enhance customer experience and streamline service processes.
- Stay updated on product knowledge and company policies to provide the most effective support.
Requirements