Join Our Dutch Customer Support Team in Bulgaria - Paid Relocation Included
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Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient.
Key Responsibilities
- Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat.
- Address customer inquiries regarding products, services, and account issues promptly and professionally.
- Manage and resolve customer complaints while maintaining a high level of customer satisfaction.
- Document all customer interactions accurately in our CRM system and suggest improvements where needed.
- Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience.
- Stay updated on product knowledge, policies, and industry trends to provide informed support.
Requirements