Dutch Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning country of Greece. As a key player in this role, you will provide outstanding customer support to Dutch-speaking clients, assisting them with their travel and booking requirements for an enjoyable experience.
Responsibilities
- Communicate with customers in Dutch through various channels, including phone, email, and live chat, to address inquiries and provide assistance.
- Support clients throughout the booking process, including making, modifying, and canceling reservations as needed.
- Resolve issues related to bookings, offering effective solutions to ensure a high level of customer satisfaction.
- Document customer interactions and insights in the CRM system for proper record-keeping and quality assurance.
- Work collaboratively with team members to swiftly address complex customer issues and improve service delivery.
- Stay up-to-date with company policies, promotions, and product offerings to provide accurate information to customers.
Requirements