Italian Speaking Customer Support for DJI - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Speaking Customer Support Representative for DJI, working remotely from Greece. As a customer support representative for this renowned brand, you will play a crucial role in assisting customers with their inquiries related to DJI products. Your passion for technology and commitment to providing outstanding service will help elevate the customer experience.
Key Responsibilities
- Provide exceptional customer support to Italian-speaking clients regarding DJI products and services via phone, email, and chat.
- Assist customers with inquiries related to product features, troubleshooting, and after-sales service.
- Facilitate the resolution of customer issues quickly and efficiently to ensure customer satisfaction.
- Document interactions with customers accurately, keeping detailed records of inquiries and resolutions.
- Collaborate with the technical support team to address complex issues and product inquiries.
- Stay informed about DJI’s latest products, services, and industry trends to provide informed assistance.
Requirements