Italian Speaking Customer Service for Pharmaceuticals industry
posted by: spj_bot
Mercier Consultancy MD is delighted to offer a position for Italian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and committed to providing excellent service to customers navigating pharmaceutical products and services. As a representative, you will be instrumental in assisting patients, healthcare providers, and pharmacists with their inquiries in a compassionate and professional manner.
Key Responsibilities
- Respond to customer inquiries regarding pharmaceutical products, services, and prescriptions via phone, email, and chat in Italian.
- Provide clear information on product usage, safety, and compliance with healthcare regulations.
- Assist healthcare professionals and patients in resolving issues related to prescriptions and medication management.
- Document customer interactions accurately for quality control and regulatory compliance.
- Collaborate with internal teams to address product-related questions and enhance service delivery.
- Stay informed about the latest developments in pharmaceuticals and company offerings to provide accurate support.
Requirements