Italian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to offer an excellent opportunity for an Italian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support included. In this role, you will be the first point of contact for our Italian-speaking customers, providing them with exceptional service and support regarding our products and services.
Responsibilities
- Assist Italian-speaking customers through phone, email, and chat by addressing inquiries and providing comprehensive information.
- Deliver top-notch service, ensuring a seamless experience for customers from initial contact to resolution.
- Handle customer complaints and issues with professionalism, striving for high levels of customer satisfaction.
- Document customer interactions accurately in our CRM system to maintain quality service standards.
- Work collaboratively with team members to ensure consistent service delivery and enhance customer experience.
- Stay updated on product offerings and industry trends to provide informed and relevant support to customers.
Requirements