Italian Speaking Customer Advisor For Telecom Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is excited to present an opportunity for an Italian Speaking Customer Advisor for a leading Telecom Company, located in Greece! This is an excellent chance to work in a vibrant environment while providing exceptional service to Italian-speaking customers. If you have a knack for communication and a passion for telecom services, we would love to have you on our team!
Key Responsibilities
- Deliver outstanding customer support to Italian-speaking clients through various channels including phone, email, and chat.
- Assist customers with inquiries related to telecom services, billing, troubleshooting, and account management.
- Address customer complaints and resolve issues in a timely manner to ensure a positive experience.
- Document customer interactions accurately in our CRM system to maintain detailed records.
- Collaborate with other departments to ensure smooth operations and enhance customer satisfaction.
- Stay informed about the latest telecom products and services to provide knowledgeable support.
Requirements