German Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for a German Speaking Back Office Gaming Support Specialist in Sofia, Bulgaria. This role is ideal for individuals who enjoy providing high-quality support and are passionate about the gaming industry. You will be a key player in ensuring that our German-speaking customers receive exceptional service and assistance.
Key Responsibilities
- Provide back office support for gaming-related inquiries from German-speaking customers through multiple communication channels.
- Collaborate with various teams to resolve customer issues effectively and promptly.
- Accurately document customer interactions and maintain internal records to ensure consistency and quality.
- Proactively identify and recommend improvements in operational processes to enhance customer satisfaction.
- Stay knowledgeable about gaming products, industry trends, and regulations to provide informed support.
- Engage in continuous training to develop your expertise within the gaming support field.
Requirements