German Customer Care for Logistics Company in Greece - Fully paid relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for a German Customer Care Representative for a renowned Logistics Company! This is a unique opportunity to work in the logistics sector while enjoying fully paid relocation to the beautiful country of Greece. If you are passionate about customer service and have a keen interest in the logistics industry, we would love to have you on our team!
Key Responsibilities
- Provide exceptional customer support in German across various channels including phone, email, and live chat for logistics inquiries.
- Assist customers with inquiries related to shipping, tracking, delivery issues, and account management.
- Collaborate with internal teams to resolve customer challenges and ensure timely deliveries and service excellence.
- Document all customer interactions and manage information flow in our CRM system accurately.
- Identify opportunities to enhance customer satisfaction through feedback and suggestions.
- Stay informed on logistics trends and company services to deliver accurate and relevant information to customers.
Requirements