French Speaking Customer Service for Tech Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a position for French Speaking Customer Service Representatives for a leading tech company based in Greece. This role is ideal for individuals who are passionate about technology and enjoy providing top-notch support to customers. In this position, you will leverage your French language skills to assist clients with their tech-related inquiries and ensure an exceptional customer experience.
Key Responsibilities
- Respond to customer inquiries regarding tech products and services via phone, email, and chat in French.
- Assist customers with troubleshooting technical issues and provide step-by-step guidance.
- Educate clients on product features and updates, ensuring they maximize their technology investment.
- Document all customer interactions accurately in the CRM system.
- Collaborate with technical teams to resolve complex issues efficiently.
- Stay informed about the latest trends in technology and product offerings to better serve customers.
Requirements