French Speaking Customer Service for Food & Beverage industry
posted by: spj_bot
Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about delivering exceptional customer service and have a strong interest in food and beverage products. As a representative, you will assist customers in their inquiries, ensuring they enjoy a seamless experience while interacting with our offerings.
Key Responsibilities
- Manage customer inquiries related to food and beverage products, orders, and services via phone, email, and chat in French.
- Provide information about product ingredients, nutritional facts, and special promotions.
- Assist customers with order processing, changes, and issue resolution in a timely manner.
- Document customer interactions and feedback accurately in the customer relationship management (CRM) system.
- Collaborate with teams to enhance product knowledge and customer experience.
- Stay updated on industry trends and company offerings to provide relevant information.
Requirements