French Speaking Customer Service for Biotechnology industry
posted by: spj_bot
Mercier Consultancy MD is excited to present a fantastic opportunity for French Speaking Customer Service Representatives in the biotechnology industry. This role is perfect for individuals who are passionate about science and customer engagement. As a representative, you will provide essential support to clients and partners who are utilizing biotechnology products and services, ensuring communication is seamless and efficient in French.
Key Responsibilities
- Manage customer inquiries regarding biotechnology products, services, and technical support via phone, email, and chat in French.
- Educate customers about product features, best practices, and compliance requirements.
- Assist in troubleshooting client issues and liaise with technical teams to find solutions.
- Accurately document customer interactions and follow up to ensure satisfaction.
- Collaborate with sales and product development teams to enhance customer experience.
- Stay updated on industry trends and advancements in biotechnology to provide informed assistance.
Requirements