French Speaking Customer Service for Automotive Company in Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to announce a vacancy for French Speaking Customer Service Representatives for an esteemed automotive company in Greece. This exciting opportunity is perfect for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. In this role, you will engage with clients in French, assisting them with inquiries related to automotive products and services.
Key Responsibilities
- Respond to customer inquiries concerning automotive products, services, and warranty details via phone, email, and chat in French.
- Provide information about vehicle specifications, availability, and promotions to assist customers in their purchasing decisions.
- Help customers with order tracking, service appointments, and technical support.
- Effectively resolve any customer complaints or issues while ensuring a high level of service satisfaction.
- Accurately document all customer interactions and maintain detailed records in the CRM system.
- Collaborate with internal departments, including sales and technical teams, to enhance customer experience.
- Stay informed about the latest automotive trends, product updates, and industry developments.
Requirements