Fitbit Products Support Specialist with Danish - Work In Sofia, Bulgaria
posted by: spj_bot
Join Mercier Consultancy MD as a Fitbit Products Support Specialist with Danish in Sofia, Bulgaria! This exciting opportunity is perfect for individuals eager to engage with customers and help them maximize their experience with Fitbit products. As a specialist, you will provide essential support to our Danish-speaking users, assisting them in navigating their health and fitness journeys with our technology.
Key Responsibilities
- Offer exceptional customer support to Danish-speaking clients through phone, email, and chat regarding Fitbit products.
- Assist customers in setting up devices, troubleshooting issues, and understanding product features.
- Provide valuable insights on health tracking, including advice on utilizing the app and product functionalities effectively.
- Document all customer interactions and resolutions accurately in our CRM system.
- Collaborate with technical teams to escalate complex issues when necessary.
- Keep informed about the latest Fitbit products and updates to provide informed assistance to customers.
Requirements